Senior SAP Program Manager

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Profile
We are looking for a Senior IT Program Manager with a strong SAP background to take ownership of a strategically important and complex account in the utilities sector in Belgium. This is a broad, end-to-end program management role covering delivery management, financial oversight, stakeholder governance, people management, and contract management — all within a multi-vendor, multi-country SAP environment.
You will serve as the primary point of contact and accountability for program performance, acting as a senior liaison between Capgemini, the client, and a broader subcontractor ecosystem. You will manage a dedicated Program Management team, oversee monthly invoicing volumes in the range of several hundred thousand euros, and play an active role in presales and business development activities.
This role requires someone with the gravitas to engage at executive level, the analytical sharpness to manage complex financials, and the resilience to navigate escalations with diplomacy and decisiveness.
In this role you will play a key role in:Owning end-to-end SAP program delivery for a major strategic account in the utilities sector, ensuring achievement of deliverables, quality standards, budget targets, and key milestones — while proactively managing risks, dependencies, and performance across a complex multi-vendor delivery landscape spanning Belgium and international Capgemini delivery locationsLeading program governance and stakeholder management at all levels — from weekly operational alignment meetings with project managers and team leads, to bi-weekly executive 1:1s and quarterly strategic steering committees — acting as the primary escalation point and trusted senior advisor for both the client and internal Capgemini leadershipManaging cross-organisational governance structures across Capgemini, the client organisation, and a network of subcontractors — coordinating recurring and ad hoc governance forums, ensuring alignment on priorities, performance, and contractual obligations, and maintaining clear communication across all parties at all timesOverseeing financial management in close collaboration with Controlling and Finance, including monthly financial analysis, invoice preparation and management across multiple billing codes, KPI-driven invoice tracking, e-monitoring management, and rolling forecasts — with full accountability for invoicing volumes that can exceed several hundred thousand euros per monthLeading resource management across the full program lifecycle — from talent requisition and onboarding through to offboarding — coordinating with procurement, practice management, and resource acquisition teams across multiple countries to ensure the right people are in the right place at the right timeManaging contract and compliance activities, including subcontractor contracts, statement of work management, and engagement with procurement teams across multiple geographies, as well as collaboration with security and compliance teams on data protection, and AI governance and compliance requirementsContributing to presales and business development, including participation in customer meetings, preparation of testimonials, and support for other business development activities — as well as leading annual business roadmap workshops, R&D planning, and rolling staffing forecasts that shape the strategic direction of the accountLeading, coaching, and developing the Program Management team, conducting regular 1:1 and team alignment sessions, managing performance, supporting professional development, and acting as a role model for Capgemini's values and ways of workingYour ProfileYou are a highly experienced IT program manager with a strong SAP background and a proven track record of delivering complex, large-scale programs in a client-facing environment. You combine sharp analytical and financial acumen with the interpersonal skills to build trust across diverse stakeholder groups — from operational teams to C-suite executives. You are resilient under pressure, detail-oriented without losing sight of the bigger picture, and genuinely passionate about developing the people around you.
We're looking for someone who brings:10+ years of experience in IT project and program management, with a proven track record of successfully delivering and managing large, complex SAP programs in a multi-stakeholder, multi-vendor environment — ideally with exposure to the utilities, public services, or infrastructure sectorsStrong SAP knowledge and familiarity with SAP application landscapes, including an understanding of