Multilingual Customer Service Lead | Team Coach
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Falk & Ross Europe is seeking a Customer Service Lead in Waterloo to head and support the BENELUX, Scandinavia and Ireland teams. You will manage day-to-day operations, coach staff, and ensure a courteous, professional customer experience across channels.
You will coordinate with Sales, Logistics, Procurement and Finance to optimize processes, resolve complex cases, and drive continuous improvement in service quality. Fluency in Dutch, French and English is required.
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Customer Service Lead
Il y a 3 semaines
Waterloo, Walloon Region, WAL, Belgique Falk&Ross Europe Temps plein**About Falk & Ross** Falk & Ross is one of Europe’s leading textile wholesalers for promotional wear, merchandise, and workwear. Our mission is to deliver quality, service, and reliability, enabling our partners to present their brands in the best possible way. With a strong international network, modern logistics, and a dedicated team, we are shaping...
