Client Success
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Zero Friction is seeking an Operations Specialist to own complex processes end-to-end for energy suppliers. You will manage onboarding, data validation, and ongoing cost allocation while producing clear monthly reports. You will act as the main client contact for major projects and ensure alignment across Product, CS, and Engineering.
Hybrid work model and growth opportunities are offered. You will work with Zendesk to support onboarding, billing, and data mapping, keeping playbooks up to date