CSU Brussels

CSU Brussels (SB)_Network Operations Analyst

IT Services

Type

Contract

Country

Belgium

City

Brussels

Security

Needed

Company

NCIA

Essential Qualifications/Experience:

• Possesses a bachelor degree with 4 years post-related experience
• Hold a valid Cisco Certified Network Professional certification
• At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI)
• At least two years support experience with DNS, DHCP and IP address Management systems(IPAM)
• At least two years experience with Cisco ISE
• At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix, Cisco NDFC
• At least two years experience with support and implementation of Wireless network systems
• Experience with support of multi-tenancy network environments and multicast network technologies
• Support experience and knowledge of Firewall systems
• Experience with the support and implementation of Network Load Balancing techniques

Desirable Qualifications/Experience:

• Support experience with VMWare virtual network systems
• Support experience with Infoblox
• Working experience with Splunk
• Working knowledge of PKI certificates and systems
• ITIL certified in Service Operations
• Prior experience of working in an international environment comprising of both military and civilian elements

DUTIES/ROLE:

• Delivering first- and second-line operational support for network services
• Monitoring, maintaining, troubleshooting, and optimizing network infrastructure
• Supporting infrastructure deployment, asset replacement, and technology refresh projects
• Implementing network configurations, upgrades, and security controls in accordance with established standards
• Maintaining technical documentation, operational procedures, and configuration records
• Supporting security compliance activities, infrastructure validation, and acceptance testing
• Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery
• Providing operational support outside normal business hours when required
• Reliably and timely resolution of network incidents and service requests
• Stable, secure, and well-maintained network infrastructure supporting business operations
• Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects
• Accurate and current technical documentation, operational procedures, and configuration backups
• Effective support for security assessments, infrastructure validation, and compliance activities
• Recommendations that improve network performance, resilience, operational efficiency, and service quality
• Regular reporting on operational activities, project progress, risks, and issues
• Duties and role:
• Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner
• Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies. Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability
• Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes
• Perform routine operational maintenance, including configuration management, backups, and system health verification
• Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities
• Assist in security assessments, infrastructure validation, and implementation of mandatory security controls
• Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity
• Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions
• Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities
• Work independently with limited supervision while contributing effectively within a collaborative technical environment
• Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities
• Perform additional duties, including planned out-of-hours support, as required to maintain service continuity

Job requirements

All the mandatory requirements have to be met in order to apply.

• Possesses a bachelor degree with 4 years post-relate