Senior Customer Experience

Il y a 4 jours

, Belgique Ernst & Young Advisory Services Sdn Bhd Télétravail Temps plein 70 000 € - 100 000 € Contrat

EY Studio+ is seeking a Senior Consultant - Business and Service Design Strategist to drive customer experience, service design, and value-based growth. You will partner with cross-functional teams to shape strategies, prototypes, and operating models that transform client services and outcomes.

The role emphasizes user-centred design, research-driven decision making, and collaboration with business stakeholders to deliver measurable value.