Remote Tier I Tech Support

Jobgether on behalf of a partner company is looking for a Tier I Technical Support Specialist - Smart Cooler Vending based in Belgium. This fully remote role helps operators run smart cooler vending equipment and serves as the first contact for questions about connected machines, apps, payment readers, and basic connectivity.

You will document issues, guide customers through approved first-line troubleshooting, assist onboarding, collect device data, and escalate when deeper diagnosis is