CS Project Coordinator

Ready to Join the Backstage Crew? At Bleckmann, we've been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. But we're not just logistics experts.

We're The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you'll find: Strong connections with colleagues who support and celebrate you. Fast growth in a company that’s expanding across Europe, the US, and Asia. High energy in a dynamic environment where no two days are the same. Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you're ready to roll out the red carpet for our clients — and for each other — we've got a spot for you. Behind the scenes is where the real excitement begins. Ready to join us?

Overview

The Logistics & 3PL Supervisor, International is responsible for overseeing international logistics operations and daily third‑party logistics (3PL) warehouse activities to ensure efficient inventory flow, operational excellence, and timely customer fulfillment. This role manages inbound freight into the EU Distribution Center (DC), supports international markets outside North America, and supervises warehouse‑related operations including Receiving, Picking, Packing, Shipping, Value‑Added Services (VAS), Quality Control, and Inventory Management. The position partners closely with factories, freight forwarders, customs brokers, 3PL providers, warehouse teams, and internal cross‑functional departments to support operational efficiency, inventory accuracy, and customer satisfaction. The ideal candidate is highly organized, analytical, and capable of managing multiple priorities in a fast‑paced logistics and distribution environment.

Key Responsibilities

International Logistics

• Accurately track and maintain the Import Tracker to provide visibility into all international inbound shipments.
• Approve shipment schedules and freight quotes accurately and in a timely manner.
• Monitor inbound shipments into the EU DC and resolve documentation, operational, customs, or receipt discrepancies.
• Coordinate with freight forwarders, customs brokers, parcel carriers, and 3PL partners to ensure timely shipment execution.
• Support inbound and outbound logistics processes to maintain inventory flow continuity and order fulfillment timelines.
• Flag shipment delays, operational risks, and transit exceptions to internal stakeholders.
• Support freight claims management and inventory transfer logistics between distribution centers.
• Coordinate international wholesale RTVs and exception‑based logistics programs, including dropship initiatives.
• Develop and maintain SOPs for freight operations, vendors, and warehouse partners.
• Create and analyze freight forwarder and customs broker scorecards to evaluate service performance.
• Provide monthly freight cost analysis, lead‑time reporting, and operational metrics.

3PL Warehouse Operations

• Oversee daily 3PL warehouse operations including Receiving, Picking, Packing, Shipping, Inventory Control, Quality Assurance, and VAS activities.
• Monitor staffing levels, productivity metrics, quality standards, and UPH (Units Per Hour) performance to ensure operational goals are met.
• Support and coordinate VAS production activities including ordering and tracking tags, stickers, and warehouse supplies.
• Maintain operational reports including Open Order Reports, VAS Logs, inventory trackers, and productivity dashboards.
• Ensure timely and accurate customer order fulfillment while maintaining service expectations.
• Partner with Accounting to reconcile customer chargebacks, inbound discrepancies, and inventory‑related issues.
• Provide operational guidance and support to warehouse and 3PL teams as needed.
• Analyze workflows and recommend process improvements to increase productivity, efficiency, and operational accuracy.

Cross‑Functional Collaboration

• Partner closely with Operations, Logistics, Customer Service, Sales, Accounting, and Warehouse teams to resolve shipment and fulfillment issues.
• Collaborate with North America‑based teams to support international business operations and inventory transfers.
• Support Quarterly Business Reviews (QBRs) with freight forwarders, carriers, an