Customer Service | Czech Polish Lithuanian English | Volvo Group | Gent
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Job description At Volvo, they are looking for an enthusiastic customer service representative to join their Central-East team and contribute to their mission of getting vehicles back on the road quickly and efficiently.
Duties
- Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
- Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
- Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.
Profile / Requirements
- Profiel Bachelor thinking level.
- Fluent in English, Czech, Polish and Lithuanian (minimum B2 level).
- Flexible in working hours: Working in a full-time system is not a problem for you; rather, you enjoy the variety.
- Driving license B: You must be able to come to the company independently.
Aanbod Volvo contract fixed term (no interim contract, yes Volvo Contract).
Working hours: 7.5 hours per day, 37.5 hours per week. Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.
Vacation days: 20 days.
Competitive salary supplemented with fringe benefits:
- *Meal-time vouchers.
- *Shift premium
- *Company restaurant at democratic prices.
Housing upon relocation for 1 month, including welcoming package.