IT Support Engineer – Office 365

Il y a 3 jours

Schaarbeek, Brussel-Hoofdstad, Belgique Editx Temps plein 28 000 € - 36 000 € Contrat

Responsibilities

  • Provide 1st and 2nd line technical support via call and email intake.
  • Manage the end-to-end lifecycle of tickets within the helpdesk management tool.
  • Execute technical actions and maintenance tasks based on established processes and checklists.
  • Perform hardware staging and configuration for workstations and various peripherals.
  • Troubleshoot technical issues related to network connectivity, mobile devices, and conferencing systems.
  • Maintain user accounts and access permissions through directory services.