Behavioural Insights Researcher

BEUC-The European Consumer Organisation is seeking a Behavioural Insights Researcher to strengthen the evidence base underpinning its consumer policy, enforcement, and advocacy work.

Your role:

The successful candidate is expected to contribute to BEUC’s enforcement and advocacy work, especially in the areas related to the implementation of the Digital Markets Act, by bringing behavioural insights - including coordinating data analysis on consumer behaviour and market practices - to BEUC’s work to better understand how consumers’ decision-making processes affect the effectiveness of regulatory interventions.

The tasks will include, inter alia:

• Supporting BEUC's policy and enforcement teams by providing behavioural evidence and analysis in support of advocacy, litigation, complaints, and other regulatory discussions.
• Analysing consumer behaviour and decision-making in areas such as digital services, e-commerce, sustainability, financial services, and consumer rights.
• Contributing to the design and implementation of behavioural research projects, including experiments, surveys, field studies, and consumer testing.
• Translating research findings into clear policy recommendations and practical insights.
• Managing relationships with external stakeholders (e.g., research institutes, consultants, academic partners).
• Presenting findings to colleagues, consumer organisations, policymakers, regulators, and other stakeholders.
• Monitoring developments in behavioural science relevant to consumer policy and market regulation.
• Contributing to publications, reports, position papers, and presentations.

The selected candidate will dedicate 80% of the time to implement these tasks in relation to the Digital Markets Act and 20% to other consumer priorities.

Your profile:

• Master's degree or PhD in behavioural economics, behavioural science, psychology, economics, data science, or a related field.
• Strong analytical skills and experience conducting behavioural research using quantitative and/or experimental methods.
• Strong interest in consumer policy, market regulation, and public-interest work
• Ability to communicate complex findings clearly to non-specialist audiences.
• Excellent drafting skills in English (an additional language is an asset).
• Ability to manage projects independently and work collaboratively in multidisciplinary teams.

What we offer:

• A full-time 2-year contract with a competitive salary package:

oA gross monthly salary in the indicative range of €4.204 and €4.476 gross, depending on experience.

oFringe benefits: Meal vouchers, group insurance, homeworking allowance, public transport, 6 days extra-legal paid leave.

oFlexitime, homeworking possibility (up to 3 days per week), work-life balance.

o20 days/year working from abroad.

oExternal consultant contracts are also welcome.

• A workplace committed to support the growth, skills and well-being of its staff through extensive training and well-being activities.
• A multidisciplinary and multicultural working environment within an organisation dedicated to promoting consumer interests.
• A team of experienced consumer advocates who need you to voice efficiently their policy arguments to EU stakeholders.
• A non-routine job: The opportunity to deliver positive impact in an exciting international organisation with a dynamic, committed and fun team in the heart of Brussels.

Location: As our contracts are subject to Belgian law, candidates must be committed to official registration in Belgium and working from our Brussels office. We offer teleworking possibilities from home or abroad, subject to our remote working policy and organisational needs.

BEUC is an equal opportunities employer. We encourage candidates of diverse backgrounds to apply. Please do not include a photo in your CV.

Project is funded by Stiftung Mercator

Privacy notice: In line with BEUC’s privacy policy, the personal data we process during hiring processes is only used for the purposes of carrying out the selection process and is deleted once the process has ended. For shortlisted candidates, we may ask for their consent to keep their information for 6 months after the end of the selection process in case other vacancies that could fit your profile open up.