Antwerpen, Antwerpen, Belgique
Cytiva
Temps plein
45 000 € - 65 000 € Contrat
We are looking for a Quality Engineer to work within our Logistics Quality and Supplier Quality team at Cytiva.
What You’ll Do
- Review and manage Customer Logistics Complaints to closure, and support the QA Logistics Manager with daily management, monitoring and trending.
- Support or assist internal and customer quality audits.
- Lead Logistics & Warehouse Complaint solutions/reductions by developing and executing Quality Events, Corrective and Preventive Action (CAPAs) alongside Warehouse Operations & Supplier Quality.
- Serve as the primary owner of the logistics complaint case management process, including SOP governance, stakeholder adherence, and ongoing optimization to enhance efficiency and customer satisfaction.
- Support internal deviation process linked to Logistics activities.
- Improve freight and logistics quality performance by supporting the QA Logistics Manager with quality plan implementation.
Who You Are
- A proactive, self-driven, results‑seeking person who enjoys driving improvement, collaborating with teams and delivering impact.
- A quality professional with a minimum of 2 years of quality related work experience, including direct experience in quality and supplier quality management, preferably in life sciences.
- Experience working with logistics providers (3PL, warehouse, transportation, brokers) in the biotechnology and/or pharmaceutical industry, preferably both.
- Earned a Bachelor’s degree in logistics, supply chain, or a technical field with experience in manufacturing, engineering or quality assurance.
- Fluent in English.
Preferred Experience
- Knowledge of quality management workstreams including change management, CAPA/RCA, QMS development and training program development.
- Ability to develop, communicate and implement a strategy to ensure compliance to Cytiva, regulatory and industry requirements.
- Effective problem‑solving and root‑cause analytical skills to lead and influence others to drive change cross‑functionally and globally.