Pan-EU Customs Project Manager

Job Description

Ready for something different? Good, so are we. This won’t be your typical customs role, and we’re not your typical logistics company. At MPL, we think beyond the container and always go one step further in everything we do. How? By living the mission, not just executing the job.

With a unique mix of logistics services, real and personal advice, we make things happen. As customs regulations continue to evolve across Europe, we're investing in the future of customs operations. That means rethinking how customs data, expertise and processes are managed across our international network.

To support this transformation, we're looking for someone who can connect people, systems and countries. Someone who understands customs, thrives in complex international projects and enjoys turning ambitious ideas into reality.

As a Pan-European Customs Project Manager, you will play a central role in shaping the future of customs operations within MPL.

You will lead the development and implementation of a new Pan-European customs operating model, bringing together centralized customs data, standardized processes and local customs expertise across our European network.

Working closely with customs teams, operations, digital, legal and management stakeholders, you will ensure that customs knowledge, processes and data are aligned, scalable and ready for the future.

This role combines project management, process optimization, digital transformation and customs expertise. You won't just manage a project. You'll help build the customs organization of tomorrow.

Job Requirements

At MPL, we turn knowledge into action. Who are we looking for?

• You have proven experience within customs operations, customs brokerage, trade compliance or international trade.
• You have a strong understanding of European customs legislation and customs processes.
• You have experience leading projects, transformation initiatives or process improvement programs.
• Experience with customs systems, data platforms or digital transformation projects is a strong asset.
• You enjoy working in an international environment with multiple stakeholders and cultures.
• You can balance strategic thinking with operational execution.
• You have strong analytical skills and enjoy transforming complexity into practical solutions.
• You are comfortable facilitating discussions, driving alignment and managing different stakeholder interests.
• You have excellent communication and presentation skills.
• You are capable of building bridges between business, operations, compliance and technology teams.
• You are fluent in English. Additional European languages are a plus.
• You are all about ownership, integrity, positivity and keeping it real.

Job Responsibilities

What you'll be doing

• Leading the implementation of a Pan-European customs transformation program.
• Designing and implementing a future-proof customs operating model across multiple European entities.
• Driving the development of a centralized customs data platform and governance framework.
• Coordinating customs experts, operational stakeholders and project teams across different countries.
• Translating country-specific customs requirements into standardized European processes.
• Acting as the central point of contact between Customs, Operations, Digital, Legal, Compliance and Management teams.
• Facilitating workshops and working groups to align stakeholders and drive implementation.
• Preparing MPL for the upcoming EU Customs Reform and the future EU Customs Data Hub.
• Identifying opportunities for process standardization, automation and efficiency improvements.
• Defining and monitoring KPIs related to data quality, compliance and process performance.
• Supporting change management, training initiatives and user adoption.
• Promoting knowledge sharing and collaboration across the European customs network.
• Ensuring customs processes remain compliant with European and national customs legislation.

Job Benefits

At MPL, we pride ourselves on being different. We don't settle for the status quo; we push boundaries and challenge one another to become the best versions of ourselves. We always work as a team, valuing every one of our team members.

• Vibrant international working environment;
• A unique opportunity to shape the future of customs operations within a growing European organization;
• Exposure to strategic projects, digital transformation and international customs regulations;
• Collaboration with stakeholders across multiple countries and disciplines;
• A highly visible role with direct impact on business performance and compliance;
• Continuous