Senior Workforce Manager
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Founded in 1963, Europ Assistance—the inventor of assistance—has been supporting customers for over sixty years. Today, Generali Employee Benefits is part of that story.
Together, we are Redion: one global care partner supporting people and organizations in more than 190 countries through a trusted network of providers and assistance centres.
Our mission is simple: one name, one purpose, one team.
Redion Northern Europe is a Business Unit covering Austria, Belgium, Germany, Luxembourg, the Netherlands and Switzerland.
Working at Redion means being part of a dynamic, international environment where innovation, operational excellence and people development are key drivers of our success.
Jobomschrijving
- Leading forecasting, capacity planning and workforce modelling for short-, medium- and long-term business needs
- Translating business objectives into workforce requirements and staffing strategies
- Anticipating workforce risks, operational impacts and capacity constraints, and providing actionable recommendations
- Establishing and continuously improving Workforce Management frameworks, standards and governance
- Optimizing staffing levels, scheduling and workforce allocation to meet service and productivity targets
- Monitoring workforce performance and driving continuous improvement initiatives
- Developing reporting, dashboards and workforce analytics to support decision-making
- Leading, coaching and developing the Workforce Management team
- Acting as a strategic partner to Operations, HR, Finance, IT and business stakeholders
- Driving transformation, automation and adoption of Workforce Management best practices
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Senior Workforce manager
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Europ Assistance Temps plein 90 000 € - 130 000 € ContratFounded in 1963, Europ Assistance—the inventor of assistance—has been supporting customers for over sixty years. Today, Generali Employee Benefits is part of that story.Together, we are Redion: one global care partner supporting people and organizations in more than 190 countries through a trusted network of providers and assistance centres.Our mission...
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Senior Workforce Manager — Remote
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Brussel Hoofdstad, Brussel Hoofdstad, Belgique Profile Group Temps plein 90 000 € - 130 000 € ContratRedion Northern Europe is seeking a Senior Workforce Manager to lead and evolve Workforce Management across the Northern Europe region, balancing operational performance, customer experience and resource allocation. You will forecast, plan capacity and model needs for short-, medium- and long-term scenarios, partnering with Operations, HR, Finance and IT.The...
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Senior Workforce Manager
Il y a 5 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Profile Group Temps plein 90 000 € - 130 000 € ContratFounded in 1963, Europ Assistance—the inventor of assistance—has been supporting customers for over sixty years. Today, Generali Employee Benefits is part of that story. Together, we are Redion: one global care partner supporting people and organizations in more than 190 countries through a trusted network of providers and assistance centres. Our mission...
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Senior Workforce Manager
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Brussel, Brussel-Hoofdstad, Belgique AXA Group Temps plein 65 000 € - 90 000 € ContratAXA Partners is hiring a Workforce Manager to develop staffing plans, analyze data, and optimize schedules in a 24/7 environment. You will translate operational goals into staffing strategies, support transformation initiatives, and ensure smooth workforce execution on the floor.The role requires strong analytics, experience with WFM tools, and project...
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Brussel Hoofdstad, Brussel Hoofdstad, Belgique AXA Partners Temps plein 55 000 € - 75 000 € ContratAXA Partners is seeking a Workforce Manager to develop staffing plans, optimize schedules, and support transformation initiatives in a 24/7 operations environment. You will translate operational goals into effective staffing and collaborate across teams to ensure alignment with real-time conditions.The role focuses on data-driven planning, leave management,...
