Business Control and Operations Specialist

Il y a 6 jours

Brussel Hoofdstad, Brussel Hoofdstad, Belgique Michael Page Temps plein 55 000 € - 85 000 € Contrat

Our client is an innovative financial services institution operating in the Belgian market. To support their continued growth, they are currently looking for a Business Support & Operations Specialist to join their team in Brussels.

Our client is an innovative financial services institution operating in the Belgian market. Through a strong customer-centric and digital approach, they provide a range of financial solutions while maintaining a strong focus on operational excellence, regulatory compliance, and continuous improvement. To support their continued growth, they are currently looking for a Business Support & Operations Specialist to join their team in Brussels.

  • Own and oversee critical operational processes and control frameworks
  • Act as the escalation point for complex operational cases and policy-related decisions
  • Ensure compliance with internal procedures, AML/KYC, GDPR and regulatory requirements
  • Manage sensitive customer and account-related operations
  • Prepare and analyse KPI, SLA and regulatory reporting
  • Drive process improvement initiatives and operational excellence
  • Participate in audits, investigations and risk mitigation activities
  • Support the implementation of new products, systems and operational changes
  • Develop procedures and provide training to operational teams