Customer Advisor – Czech
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
Czech, Russian, Polish-speaking Customer Advisor
Location: Ghent, Belgium
Work Model: Hybrid | 24/7 Rotational Shifts | Relocation Support
About the Role
We are recruiting Czech, Russian, and Polish-speaking Customer Advisors to join an international support team based in Ghent. In this hybrid role, you will act as a key point of contact for customers, ensuring high-quality assistance and a smooth service experience.
Key Information
- Work Model: Hybrid
- Schedule: 24/7 rotating shifts
- Shift Duration: 7h30 per shift (including a 30-minute lunch break)
- Relocation: Relocation support provided
About Ghent
Ghent is a vibrant Belgian city known for its historic architecture, canals, cultural diversity, and high quality of life. It offers an excellent environment for professionals relocating to Europe.
Additional Details
- Initial contract duration: 1-3-6 months (not permanent from day one)
- First month of training: fully on-site
- After training: 1 remote day per week
- Relocation package includes 1 month of accommodation for candidates relocating from outside Belgium
Responsibilities
- Provide customer support in Czech, Russian, and Polish
- Manage inquiries, requests, and issue resolution
- Ensure a positive customer experience
- Follow internal procedures and maintain accurate documentation
Requirements
- Fluent proficiency in Czech
- Fluent proficiency in Russian
- Fluent proficiency in Polish
- Ability to accept a 24/7 rotating shift schedule
- Willingness to accept an initial 1-3-6 month contract
Please send your updated CV and required documents to:
alessandra.nepomuceno@cbtalents.com