Customer Advisor – Czech

Il y a 3 jours

Gent, Gent, Belgique AVEC Temps plein 28 000 € - 36 000 € Contrat

Czech, Russian, Polish-speaking Customer Advisor

Location: Ghent, Belgium

Work Model: Hybrid | 24/7 Rotational Shifts | Relocation Support

About the Role

We are recruiting Czech, Russian, and Polish-speaking Customer Advisors to join an international support team based in Ghent. In this hybrid role, you will act as a key point of contact for customers, ensuring high-quality assistance and a smooth service experience.

Key Information

  • Work Model: Hybrid
  • Schedule: 24/7 rotating shifts
  • Shift Duration: 7h30 per shift (including a 30-minute lunch break)
  • Relocation: Relocation support provided

About Ghent

Ghent is a vibrant Belgian city known for its historic architecture, canals, cultural diversity, and high quality of life. It offers an excellent environment for professionals relocating to Europe.

Additional Details

  • Initial contract duration: 1-3-6 months (not permanent from day one)
  • First month of training: fully on-site
  • After training: 1 remote day per week
  • Relocation package includes 1 month of accommodation for candidates relocating from outside Belgium

Responsibilities

  • Provide customer support in Czech, Russian, and Polish
  • Manage inquiries, requests, and issue resolution
  • Ensure a positive customer experience
  • Follow internal procedures and maintain accurate documentation

Requirements

  • Fluent proficiency in Czech
  • Fluent proficiency in Russian
  • Fluent proficiency in Polish
  • Ability to accept a 24/7 rotating shift schedule
  • Willingness to accept an initial 1-3-6 month contract

Please send your updated CV and required documents to:
alessandra.nepomuceno@cbtalents.com