The Liman Hotel – Night Auditor

Il y a 3 jours

Brussel Hoofdstad, Brussel Hoofdstad, Belgique Brussels Hotels Association Temps plein 17 000 € - 22 000 € Contrat

Contract: Fixed-term contract (3 months, renewable)Schedule: 2 nights per week approximatelyStatus: Flexi-job strongly preferredAs a Night Auditor, you are responsible for the front desk during the night and ensure both service quality and the safety of the property.Duties and responsibilities :- Welcoming and checking in and out of guests- Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail- Solving problems and complaints- Answering the phone- Closing the day in the system and the associated administration- Ensuring the safety of all guests- Doing duty rounds- Conducting the night audit run- Generating the night reports- Reconciling accounts- Preparing financial reports- Balancing cash drawers- Serving guests who order room service- Cleanliness of the lobby and surrounding areas

Contract: Fixed-term contract (3 months, renewable)
Schedule: 2 nights per week approximately
Status: Flexi-job strongly preferred

As a Night Auditor, you are responsible for the front desk during the night and ensure both service quality and the safety of the property.

Duties and responsibilities :

  • Welcoming and checking in and out of guests
  • Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
  • Solving problems and complaints
  • Answering the phone
  • Closing the day in the system and the associated administration
  • Ensuring the safety of all guests
  • Doing duty rounds
  • Conducting the night audit run
  • Generating the night reports
  • Reconciling accounts
  • Preparing financial reports
  • Balancing cash drawers
  • Serving guests who order room service
  • Cleanliness of the lobby and surrounding areas

Type:

Front Office

CDD

Contrat:

Langue(s):

The candidate must possess the following qualifications and skills:

  • Languages: English, French - Dutch would be a serious advantage
  • Knowledge of Opera/Opera Cloud, Micros and Microsoft Office
  • Neat and professional appearance
  • High-quality customer service, smiling and welcoming
  • Excellent written and verbal communication skills
  • Organized and great attention to detail
  • Ability to solve problems and take initiative
  • Team spirit, friendly
  • Ability to remain calm and polite under pressure
  • Flexibility in tasks and schedule
  • First experience as Night Auditor