IT Functional

• Maintain reference documentation.
• Reference documentation management

About Us :

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.

Find out more: www.itsgroup.com

About the Job :

Great assignments await you with our key account clients in rich and varied environments

We are looking for a Functional & Test Analyst to support the evolution of business applications within the energy sector ecosystem, including digital platforms, ERP solutions, mobile and web applications connected through web services.

The consultant will be responsible for business and functional analysis, solution design, test coordination, quality assurance, incident analysis, application support, and collaboration with both business stakeholders and development teams. The role covers the full application lifecycle, from requirements gathering to implementation and operational support.

Your missions:

• Analyze business requirements and needs.
• Facilitate discussions and workshops with stakeholders.
• Propose and validate functional solutions with the business.
• Define solutions aligned with the IT architecture and end-to-end application landscape.
• Act as the liaison between business teams and development partners.
• Produce and maintain functional analysis and design documentation.
• Follow the development lifecycle.
• Perform requirements and functional analysis using established methodologies and tools.
• Use UML and Enterprise Architect for analysis activities.
• Review technical solutions proposed by development partners.
• Ensure the quality of development deliverables.
• Manage and coordinate testing activities.
• Participate in implementation activities.
• Maintain reference documentation.
• Coordinate, develop and execute test plans.
• Ensure applications meet production quality expectations.
• Co-manage applications together with developers.
• Analyze, document and follow up defects and bugs.
• Support incident and problem management activities.
• Provide second-line support.

Your activities:

Business & Functional Analysis

• Requirements gathering
• Requirements analysis
• Functional analysis
• Functional design
• Solution definition and validation
• Workshop facilitation
• Stakeholder management
• End-to-end process analysis
• Business-to-IT coordination

Modelling & Documentation

• UML modelling
• Enterprise Architect
• Functional documentation
• Analysis documentation
• Reference documentation management

Testing & Quality Assurance

• Test planning
• Test coordination
• Test scenario design
• Test execution
• End-to-End (E2E) testing
• Quality assurance
• Deliverable validation
• Defect analysis
• Bug tracking and follow-up

Application Support

• Application management
• Incident analysis
• Problem analysis
• Second-line support
• Production support

Agile Delivery

• Scrum methodology
• Collaboration with business stakeholders
• Collaboration with developers
• Collaboration with project managers
• Coordination with external development partners

You have the following skills:

Functional Analysis

• Minimum 5 years of experience as a Functional Analyst
• Proven experience in requirements analysis
• Functional design experience

Testing

• ISTQB certification
• Proven experience coordinating testing across business users, functional analysts, developers and project managers
• Proven experience designing test scenarios
• Proven experience executing test scenarios
• Minimum 5 years of experience in E2E testing and test coordination

Energy Market Expertise

• Minimum 5 years of experience with MIG/UMIG processes

Technical Skills

• Jira
• SQL queries for functional analysis
• SQL queries for incident analysis
• XML validation
• Message validation

Support & Ope