Sales Assistant

As part of the continued growth of our team, we are looking for a dynamic and versatile Sales Assistant who can manage the administrative follow-up of sales activities while providing effective support to the team.

Your responsibilities

You will provide day-to-day administrative and sales support. Your duties will include, but are not limited to:

• Handling phone calls, correspondence and various administrative tasks;
• Preparing sales documents required for the follow-up of customer accounts;
• Preparing quotations and managing order follow-up;
• Monitoring and managing customer logistics portals;
• Updating and using information in management tools and/or CRM systems;
• Analysing relevant data and preparing reports to support business activity monitoring;
• Working closely with various internal departments to ensure efficient follow-up of requests;
• Maintaining professional and constructive communication with customers and external partners.
• Handle incoming phone calls and respond to customer enquiries regarding order status, product information and other requests;
• Assess customer requests from both a technical and commercial perspective, taking into account manufacturing lead times, product availability, costs and other relevant factors;
• Prepare quotations and communicate technical and commercial terms (schedules, pricing, payment terms, etc.) to customers and field sales representatives;
• Enter customer orders, verify order fulfilment requirements (delivery lead times, packaging specifications, etc.) and inform the customer or sales representative accordingly.

Personal Skills

• Autonomy
• Analytical thinking
• Teamwork
• Organisational skills
• Sense of responsibility

Your Training

Required experience level: 2 to 5 years

Education: Short-cycle higher education degree (Bachelor’s degree or equivalent)

Languages:

• English: C1 – Advanced proficiency (required)
• French: C2 – Mastery (required)
• Knowledge of an additional language is an asset.

IT Skills: You are proficient in standard office software, particularly Word, Excel and PowerPoint, and are comfortable using a CRM system or other business management software.

Driving Licence: Category B

Employment Contract: Permanent contract (open-ended)

Working Hours: Full-time (38 hours per week, 8:30 a.m. – 5:00 p.m.)