Hybrid Customer Service

Il y a 1 jour

Hasselt, Limburg, Belgique EBTS Pro Assist Temps plein 28 000 € - 36 000 € Contrat

AXA Truck & Trailer Uptime Solutions in Hasselt is seeking a Customer Service Officer for a full-time, hybrid role. You will respond to customer inquiries by phone, email and digital channels, log and update cases, monitor incidents, and keep customers informed about progress to ensure uptime.

You will coordinate solutions with internal and external partners, identify recurring issues and suggest process improvements to deliver a consistently high customer experience.