Project & Development Services Leader for Belgium and Luxembourg, Brussels

We are looking for our Head of our Project & Development Services (PDS) department in Belgium & Luxembourg, based in Brussels.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 110,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.

About Project And Development Services (PDS)

JLL is a world class real estate development partner for our investor and corporate clients. Our services affect how millions of people live, work, and play every day. It is our responsibility to nurture the impact we can have on all projects and bring value into every detail. From development advisory to project and cost management, from program management to engineering design and sustainability, from fit-out to asset repositioning and major base-build schemes, our services span every dimension across all asset types, sectors and regions.

JLL’s PDS team comprises 8,900 project managers, engineers, designers and architects across 50 countries and is actively managing 36,900+ projects yearly. Join the PDS team to expect more and achieve more. There’s room for you to design and build your career within the PDS community and the wider JLL ecosystem.

What This Job Involves

As the Head of our Project & Development Services (PDS) department in Belgium & Luxembourg, your missions will be:

Growth

• Accountability to drive and deliver the established 2026 growth strategy and business plan adapting where necessary to respond to market conditions and take advantage of new opportunities for growth and diversification. This will form an integral part of the overall EMEA and BeLux PDS business plan.
• Lead and co-ordinate business development activities across the BeLux team with a focus on developing new opportunities in office, hotels, and mixed-use schemes. This will involve representing the team within a variety of senior stakeholder communities and networks, both internal and external and establishing strong relationships with the key collaborators such as Leasing Advisory, Capital Markets as well as our Work Dynamics Account leads.
• Contribute to and lead the team to deliver a best-in-class service. This is to include reviewing how we adapt our offer to take into account changes in client requirements and market expectations, for example around sustainability.
• Act as senior oversight for the delivery of all instructions across BeLux through regular reviews and open communication to ensure accountability for compliance and overall leadership of the established BeLux and EMEA PDS Operations platform.
• Create a strong internal and external profile for the service line to support growth and expansion of the right work.

Financial

• Accountability of the business line P&L in collaboration with the Head of P&DS+Tétris
• Manage expectations/forecasts/pipeline and take mitigating actions where necessary to deliver plan using our established CRM platform Salesforce.
• Actively contribute to meeting or exceeding the PDS BeLux team's net revenue target for the coming years (TBC once budget finalised) through your own efforts and the efforts of others.
• Review pricing structure, resourcing and profitability on all significant instructions to ensure that they fall within agreed parameters for profitability.
• Project Profitability & Resourcing – lead the adoption of time tracking across the team link and use the information gathered to lead proactive reviews to address resourcing issues across the team where there is a financial impact.

Client

• Undertake the role of Client Relationship Manager for a number of your own Clients (which may be existing JLL Clients) and lead our CRM efforts across the team with a focus on building/strengthening relat