Network & Hardware Support Engineer - Remote Diagnostics
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Jobat zoekt een eerste technisch aanspreekpunt voor operationele systemen. Je ondersteunt gebruikers bij hardware- en softwareproblemen en onderzoekt incidenten rond servers, hardware, netwerken, firewalls, software en connectiviteit vanuit kantoor en op afstand.
Je kijkt verder dan een snelle workaround en zoekt naar de oorzaak van het probleem. Je documenteert analyses en oplossingen zorgvuldig en werkt samen met het productteam om het product continu te verbeteren.
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