Senior Freight Forwarder
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Polytra, part of the Fracht Group, has been offering customer-oriented logistics services since 1974. From our head office in Berchem (Antwerp) we move general cargo, project cargo and everything in between — by sea, road, rail and air, for customers across Europe, Africa, Asia and the Americas. We keep investing in digitisation to make that work run smoother. Behind us stands the Fracht Group: family-owned since 1955, with more than 150 offices in over 50 countries and 2,500 colleagues.
Polytra keeps growing, and that growth creates room for people who take ownership. We work with an entrepreneurial spirit, we take our responsibility seriously, and we enjoy the work while we do it. Respect, integrity and empathy are not posters on our wall — they are how we deal with customers, with colleagues and with the people who apply here.
Function
Our General Cargo team handles a high volume of ocean import files. We are looking for a Senior Freight Forwarder who runs the demanding ones independently — the multimodal moves, the exceptions, and the customs questions that have no standard answer.
COMPLEX FILES
- You run demanding ocean import files end to end, on your own judgement.
- You handle multimodal moves, exceptions and non-standard customs questions.
- You decide quickly when a shipment stops behaving as planned.
CARRIERS & PARTNERS
- You negotiate and follow up with shipping lines, transport partners and agents.
- You inform customers before they have to ask.
- You hold partners to what was agreed.
CONTROL & FOLLOW-UP
- You guard the margin: costs, charges and the closing of every file.
- You flag what keeps going wrong, so it gets fixed at the source.
Profile
WHAT YOU BRING
- At least five years in ocean import forwarding.
- A strong grasp of customs, incoterms and multimodal chains.
- Dutch and English, spoken and written.
- Calm and decisive when a file gets complicated, and clear towards customers when the news is not good.
Nice to have, not a must
- CargoWise or a similar forwarding system.
- Experience with non-standard customs questions.
Offer
THE WORK ITSELF
- The complex files, and the autonomy to run them your way.
- Colleagues who know the trade as well as you do.
- An organisation that keeps investing in digitisation and better systems.
YOUR START
- A buddy for your first weeks — a colleague whose job it is to make sure you land well, not to squeeze you in between their own files.
- A structured onboarding, “Your Start @ Polytra”, so you know in week one who does what and where things are.
- A manager who makes time in the first months, and an HR team you can reach directly.
YOUR GROWTH
- Development opportunities within the Fracht Group — 150+ offices worldwide, and internal moves are normal here.
- Room to shape how the team works, not only how your own files run.
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