Lead 2nd-Line Service Desk Engineer – Hybrid

Il y a 2 jours

Brussel Hoofdstad, Belgique Ayesa Digital Temps plein 52 000 € - 76 000 € Contrat

Ayesa Digital in Brussels is seeking an experienced Service Desk Second Line Agent to support European institutions. You will handle advanced user support, incidents, and change management in a hybrid Brussels environment with regular on-site presence. Collaboration with international teams is essential.

The role requires 5+ years in ICT support, ITIL knowledge, and proficiency with ITSM tools, Oracle SQL, and SOAP-UI. Fluency in English or French at B2 level is required.