Customer Success Manager in Gent
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Wat ga je doen?
Als Customer Success Manager ben je het vertrouwde gezicht voor onze klanten, vanaf de dag dat ze met Bouwflow starten. Je zorgt dat ze het pakket niet alleen gebruiken, maar er ook echt beter van worden.
- Onboarding: je begeleidt nieuwe klanten bij hun eerste stappen en zorgt dat ze vlot aan de slag kunnen.
- Trainingen: je geeft opleidingen, online of bij de klant op kantoor, en leert mensen het pakket echt onder de knie krijgen.
- Tweedelijns support: je pakt de moeilijkere vragen op, die waar de eerste lijn op vastloopt. Je graaft door tot je de échte oorzaak te pakken hebt.
Daarnaast hou je onze helpdesk en kennisbank up-to-date en maak je heldere instructievideo's, zodat klanten ook zelf snel verder kunnen. Je merkt welke vragen blijven terugkomen en kaart bij het team aan hoe we dat structureel oplossen. En je hebt een neus voor kansen: zie je dat een klant met een extra module nog meer uit Bouwflow zou halen, dan speel je dat door.
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Customer Success Manager
Il y a 2 jours
Gent, Gent, Belgique zerofriction Temps plein 60 000 € - 90 000 € ContratWe are looking for a Dutch-speaking Customer Success Manager who will be the dedicated point of contact for our Belgian and Dutch customers. You'll own the complete customer lifecycle: from structured onboarding and training to proactive account management and responsive support. This is a versatile, hands‑on role requiring native-level Dutch, fluent...
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Customer Success Manager
Il y a 2 jours
Gent, Gent, Belgique introw.io Temps plein 60 000 € - 85 000 € ContratAre you a strategist who can deeply understand client needs and turn them into lasting partnerships?A problem-solver who ensures every customer gets maximum value from their investment?If so, we’re looking for you to join our team as a Customer Success Manager - someone who can guide customers through their journey, drive adoption, and champion their...
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Customer Success Manager
Il y a 3 jours
Gent, Gent, Belgique Introw Temps plein 60 000 € - 90 000 € ContratAre you a strategist who can deeply understand client needs and turn them into lasting partnerships? A problem-solver who ensures every customer gets maximum value from their investment? If so, we’re looking for you to join our team as a Customer Success Manager - someone who can guide customers through their journey, drive adoption, and champion their...
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Customer Success Manager
Il y a 4 jours
Gent, Gent, Belgique Bouwflow Temps plein 40 000 € - 60 000 € ContratQue ferez-vous ? Chez Bouwflow, en tant que Customer Success Manager, vous êtes le visage de confiance de nos clients, dès le jour où ils démarrent avec nous. Vous veillez à ce qu'ils n'utilisent pas seulement le logiciel, mais qu'ils travaillent réellement mieux grâce à lui. Onboarding : vous accompagnez les nouveaux clients dans leurs premiers pas...
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Customer Success Manager BE
Il y a 2 jours
Gent, Gent, Belgique LEGALFLY Temps plein 70 000 € - 100 000 € ContratJob Description Are you a seasoned & ambitious Customer Success Manager? Eager to join the AI revolution? We would love to hear from you. Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry: Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly...
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Customer Success Manager
Il y a 2 jours
Gent, Gent, Belgique Silverfin Temps plein 65 000 € - 95 000 € ContratSilverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how...
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(Junior) Customer Success Manager
Il y a 3 jours
Gent, Gent, Belgique WARREN Temps plein 45 000 € - 75 000 € ContratAbout WarrenMost compensation plans in Belgium are stuck in the past: low-yield products, low transparency, endless paperwork. Meanwhile, employees are stressed about money and HR teams are buried in admin.That’s where WARREN comes in. We’re pioneering Wealth Enablement: a new category that makes pension, benefits and investing options modern,...
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Strategic SaaS Customer Success Manager
Il y a 2 jours
Gent, Gent, Belgique introw.io Temps plein 60 000 € - 85 000 € ContratIntrow is a Belgium-based B2B SaaS platform seeking a Customer Success Manager to guide customers from onboarding to renewal and expansion. You will own relationships with SMEs and enterprise clients, drive adoption, monitor health metrics, and champion customer value across the organization.Join a fast-growing team and help turn partnerships into measurable...
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Customer Success Manager Benelux
Il y a 5 jours
Gent, Gent, Belgique Peripass Temps plein 70 000 € - 100 000 € ContratAre you passionate about building lasting relationships and ensuring customers achieve exceptional results? Do you thrive on driving value for clients while contributing to the success of a fast-growing scale-up that's transforming the logistics industry? If so, we have the perfect opportunity for you!Logistics? Maybe not what you dreamed of as a kid. But...
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Gent: Customer Success Team Lead
Il y a 2 jours
Gent, Gent, Belgique Jobat Temps plein 70 000 € - 100 000 € ContratMANPOWER Office People zoekt een Team Lead Customer Success & Client Services in de Gent-regio. Je stuurt twee klantgerichte teams aan die klanten van een innovatief SaaS-platform ondersteunen en begeleidt onboarding voor optimaal platformgebruik.Als coachende people manager ligt jouw focus op klanttevredenheid, operationele excellentie en continue...