Dynamics 365 & Power Platform Developer

Do you want to join the exciting and innovative world of online banking?

Keytrade Bank is a dynamic bank where IT systems have traditionally been developed in-house. Today, we are evolving towards a model that combines custom-built applications with market-leading platforms and services, with a strong focus on customer experience, innovation and operational efficiency.

Working in a relatively small bank is different from working in a large organisation. Responsibilities are broader, collaboration is essential, and everyone has the opportunity to make a real impact.

As part of this transformation, we are introducing Kalimera, our new customer-servicing ecosystem based on Microsoft Dynamics 365 and Power Platform.

Kalimera will play a central role in how we manage customer interactions, service requests, complaints and internal servicing processes. It combines Dynamics 365 Customer Service, Contact Center, automation and AI capabilities, while integrating with our existing banking applications and services.

We are now looking for a Dynamics 365 & Power Platform Developer to help us develop, maintain and continuously improve this new ecosystem.

The Role

You will join a small technical team responsible for the development and evolution of Kalimera, working alongside internal developers and experienced external consultants.

This is primarily ahands-on development role, combining software engineering, technical problem-solving and knowledge sharing.

You will actively contribute to the design and implementation of new functionalities, integrations and custom components within the Microsoft ecosystem.

At the same time, you will progressively become an internal reference for Dynamics 365 and Power Platform, supporting fellow developers in their technical challenges and helping business teams understand and make the most of the platform.

Our ambition is to build strong internal expertise, enabling us to develop, maintain and evolve our Microsoft solutions while making the business increasingly autonomous in using the platform.

Responsibilities

Development & Integration

• Design, develop, customise and maintain solutions using Microsoft Dynamics 365, Dataverse and Power Platform.
• Implement new business functionalities, workflows, automations and application extensions.
• Integrate Dynamics 365 with Keytrade's existing applications, APIs and enterprise services.
• Analyse business requirements and translate them into maintainable technical solutions, choosing between standard platform features, low-code capabilities and custom development.
• Participate in technical design, development, code reviews, testing and deployment activities.
• Ensure that solutions are reliable, secure, maintainable and aligned with our architecture and development standards.

Technical Support & Platform Expertise

• Act as an internal technical reference for developers working with Dynamics 365 and Power Platform.
• Provide first-line technical support to developers, helping them resolve development, configuration, environment and integration issues.
• Support the onboarding of new developers and help them become autonomous within the Microsoft ecosystem.
• Establish and share technical guidelines, reusable components and development best practices.
• Contribute to development practices including GitLab, source control, automated testing and CI/CD pipelines.
• Investigate and resolve application defects, integration issues and production incidents.
• Collaborate with architects, infrastructure, security teams, Microsoft specialists and external consultants when needed.

Functional Support & Business Enablement

• Help business teams understand the capabilities and functionalities of Dynamics 365 and Power Platform.
• Provide functional guidance and support when questions or issues arise in the day-to-day use of the platform.
• Work closely with business stakeholders and analysts to understand operational needs and identify suitable solutions within the Microsoft ecosystem.
• Help distinguish between standard platform behaviour, configuration possibilities and requirements for additional development.
• Support the adoption of new functionalities by explaining how they work and helping business teams make effective use of them.
• Contribute to functional troubleshooting and collaborate with the appropriate teams to resolve more complex issues.

You will be involved throughout the development lifecycle, from technical analysis and implementation to deployment, production support and continuous improvement.

Skills

You are a team player who enjoys sharing ideas, solving problems and contributing to the success of the team.
You can work independently, take ownership of yo