Meliore Foundation | Strategy Operations Manager

Department: Operations & Network Support

Location: Remote / Flexible (+/- 2hrs CET)

Application Deadline: 18 November 2026

Description

The Meliore Strategy Operations Manager is a new role in the foundation, working closely with the Chief of Staff and the CEO on distinct network-wide strategic projects, while also operationally managing ongoing strategy fora led by the CEO and Chief of Staff; these include for example: senior leadership and programme strategy meetings and processes; our annual strategy review process; and any strategic development processes owned by the Chief of Staff.

Providing confident operational management and smooth coordination of high-level strategic initiatives and projects, the role will ensure the foundation is achieving its strategic aims through excellent project management, senior cross-functional alignment and accountability, while being part of a high-achieving, fast-paced CEO Office team.

The Meliore Strategy Operations Manager reports to the Chief of Staff and will have close working relationships with executive management, the Deputy Chief of Staff and the CEO Office Operations Manager. The Strategy Operations Manager will also represent the CEO Office in select internal working groups or boards where appropriate.

This is a high trust position and requires excellent judgement, proven senior project management experience, the ability to devise new and optimise current processes for foundation-wide strategic initiatives and objectives, demonstrable experience of working extensively with C‑Suite executives, while maintaining multiple levels of confidentiality and the kind of operational acumen that can be described as strategic, nimble and creative.

You will work with, and stay in close coordination with the following teams: CEO Office, SMT, Extended Leadership Group and where necessary specific Meliore Operations teams.

How you’ll contribute

SMT Coordination & Support

• Hold the Senior Management Team accountable through clear and transparent processes
• Maintain agendas for both the weekly housekeeping meeting and the monthly SMT meetings
• Accurate minuting of the SMT Meetings and proactive follow-up on action items
• Develop effective and accessible knowledge‑management structures for the Senior Management Team

Own the Meliore Strategy Process

• Programme Strategy Meeting: Operationally manage programme strategy meetings to align cross‑functional leadership on strategic priorities. Coordinate Finance input to these meetings to ensure proposals to redeploy resources during the year are considered alongside strategic priorities, and ensure resulting decisions and actions are recorded
• Support the Extended Leadership Group’s strategic accountability through clear and transparent processes, agendas, minutes and outcomes, including pro‑active follow‑up of action items
• Develop effective and accessible knowledge‑management structures for the Programme Strategy Meeting and the Extended Leadership Group
• Horizon Scanning Meeting: Set up the process & knowledge‑management for this forum, including maintaining a diverse set of invitees and stakeholders depending on strategic need. Ensure horizon scanning outputs are shared with the Risk team and feed into strategic risk discussions
• Operationally own the Annual Strategy Briefing process, including, as part of the planning team, own the process, ensuring that SMT and programme leaders are equipped and prepared for the process with relevant data, inputs and materials. Support meeting facilitation and documentation. Coordinate post‑meeting strategy follow‑up cadence and work with SMT to devise processes for any foundation‑wide outcomes. Maintain a decision and action log that captures resourcing decisions
• Develop, maintain and optimise effective and accessible knowledge‑management structures for other strategy fora
• Evaluate and refine project management tools and processes to improve coordination, efficiency, and clarity across teams

Strategic Development Processes

• Operationally manage CEO Office‑owned and cross‑programmatic funder calls and funder quarterly updates, ensuring foundation‑wide funder comms coordination is generative, not duplicative
• Coordinate production of the Meliore Annual report
• Design, maintain and optimise a central knowledge architecture for Funder Comms in the CEO Office
• Lead end‑to‑end operational planning and execution for strategic internal Funder meetings - Funder Strategy Meeting; including executive minute‑taking, pre‑read preparation and post‑meeting action item tracking

Function reviews and programme reviews / process post mortems

• Plan and facilitate function reviews and programme reviews, extracting key insights and translating lessons learned into actionable proc