Schadebeheerder particulieren Kempen/Tienen

Wanted: Personal Lines Claims Manager for the Geel & Tienen region You’ll be the linchpin in the claims process, from the initial report through to resolution. With your experience and knowledge, you’ll be able to manage a diverse portfolio and safeguard the client’s interests. You’ll join a close-knit team with a strong sense of camaraderie and receive an attractive compensation package with many benefits beyond the standard salary. Are you a proactive communicator looking to grow in a dynamic environment?

Responsibilities

• You manage a diverse portfolio of personal property claims and monitor them closely, from the initial report through to resolution.
• At the start of each claim, you gather all essential information regarding coverage, liability, and the circumstances of the claim.
• You conduct a thorough analysis and correctly apply the applicable guidelines and agreements.
• You actively negotiate the claim while consistently safeguarding the customer’s interests.
• You keep the insured continuously informed of the case’s progress and calculate the damages, after which you also pass this information on to the client.
• You proactively organize and maintain telephone and written communication with all parties involved.
• The opportunity to be part of a close-knit team with a strong team spirit.
• Extensive experience—at least 5 to 10 years—in a similar position as a Personal Lines Claims Manager is required.
• Knowledge of and experience with the Brio claims management software is a must.
• Excellent command of the Dutch language.

Our client offers you:

• An attractive compensation package with various fringe benefits, including hospitalization and group insurance.
• Eco-vouchers worth 250 EUR and meal vouchers worth 7 EUR per day.
• A year-end bonus and a cafeteria plan with various options such as bicycle and car leasing, outpatient insurance, IT equipment, and more.
• Flexible working hours within a 38.5-hour workweek, with the option to work from home up to 2 days a week.
• In addition to the statutory 20 vacation days for a full-time position, you’ll receive 4 additional vacation days and 6 ADV days.
• Access to professional training focused on developing both technical and soft skills, with support in using our software.
• The opportunity to further specialize in your field through additional training and personalized on-the-job coaching.