Transport Planner/Dispatcher — Night Shift

Get to know TML

Tailormade Logistics (TML) is the fastest-growing service provider in the Belgian logistics sector.

Company

Tailormade Logistics (TML) is the fastest-growing service provider in the Belgian logistics sector.

We deliver innovative, tailormade solutions and work with a practical, people-first approach.

Why do we love working here?

• Horizontal structure → everyone is approachable
• Open communication → practical and straightforward
• Sustainability in action → HVO trucks, electric vehicles and inhouse recycling program.
• Focus on people → that’s why we’re recognized as a Trailblazing Employer

Simply put: TML is a place where people are involved, roll up their sleeves, and aren’t afraid to do things differently.

Function

Do you enjoy responsibility, independence, and work where your decisions make a difference?

As a Transport Planner/Dispatcher on the night shift at Tailormade Logistics, you are the key point of contact for our fleet during the night. While our trucks keep moving, you keep an overview: you closely monitor our vehicles, intervene when necessary, and ensure that the day shift can start in the morning with a fleet that is on schedule.

Your Tasks

Operational

• You monitor all vehicles on the road via the TMS and tracking system, identify deviations at an early stage, and resolve or report them.
• You stay in contact with drivers and respond quickly to technical or practical problems along the way.
• You arrange roadside assistance and repairs with the garage and follow up until the vehicle is back on the road.
• You monitor drivers’ driving and rest times and notify drivers in a timely manner.
• You notify the relevant party whenever an appointment or delivery deadline is not going to be met.

Administrative

• You prepare the daily planning email so that it is ready for the start of the day shift.
• You register damage, incidents, and technical issues in the system.
• You process the administration for completed trips and complete any missing information.
• You follow procedures and safety regulations and help drivers do the same.

Profile

Who You Are

• You speak fluent Bulgarian. English is required for internal communication.
• You have at least two years of experience in transport planning, dispatching, or fleet monitoring.
• You enjoy working completely independently and are confident making decisions.
• You are practical and solution-oriented.
• You have an interest in transport or technology.
• You remain calm and clear-headed, even in difficult situations.
• You are well-organised.
• You are able to work a night shift from 11:00 PM to 7:00 AM and take over the follow-up from the evening shift.

Offer

What You Get

• Contract type: A fixed-term contract with the opportunity to secure a permanent position.
• Growth: Opportunities to continue learning and developing your career.
• Work environment: You'll be part of a no-nonsense organisation where teamwork is at the heart of everything we do.
• Impact: Your work has a direct impact on our services and the continued growth of TML.
• The TML feeling: A warm welcome, a multicultural workplace and a friendly team atmosphere.