Fixed Network Quality
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Fixed Network Quality & Service Management Manager
Extensive knowledge of HFC & Fiber network operations.
Education
Not specified
Languages
Required Skills
HFC Fiber DOCSIS XGS-PON GPON
Nice to have
DVB-C OTT IPVR Lean Six Sigma
Soft Skills
Analytical Problem-solving Communication
About
The Position
This strategic role involves leading the performance and quality of fixed networks, including fiber and coaxial infrastructure. You will ensure our network meets industry standards and supports business growth.
The Company
We are a company dedicated to maintaining the highest standards in network quality and service management. Our focus is on delivering exceptional customer satisfaction and supporting business growth through strategic leadership.
Your Responsibilities
- Provide strategic leadership for quality management of fiber and coax networks.
- Influence investment decisions through insightful analysis.
- Oversee end-to-end network and service quality, setting benchmarks.
- Collaborate with cross-functional teams including engineering and customer support.
- Maintain relationships with external suppliers of performance monitoring solutions.
- Manage a team of technical service managers and analysts.
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