Kwaliteitszorg

• An experienced Quality Assurance Officer (freelancer / project consulant) is being recruited to boost our clients’ available resources and overall level of knowledge, experience and maturity. You will collaborate closely with both QoS TeamLead and other EPS colleagues on organizational and operational tasks.

Organization

Within ETB’s technical expertise department GXS, the EPS team is responsible for expertise matters concerning high-voltage, primary systems equipment (switchgear, transformers, insulated cables & overhead lines) supplied and installed in the Belgian grid. The equipment experts translate ETB’s needs into technical specifications and subsequently collaborate with the procurement department to qualify manufacturers and evaluate their proposals.

After awarding, they proceed with contract implementation by onboarding the new suppliers and designs, managing any technical non-conformities and interfacing with project and maintenance departments. Upon energization, responsibility is transferred to the asset management department. Within EPS, the Quality of Supply team covers the quality follow-up of the entire scope of supply. I.e. not only of the equipment itself, (during manufacturing and site installation), but also of their related technical documentation and the associated (digital) data.

To further strengthen Quality Management within the Project and Expertise departments of ETB, the QoS team is enhancing framework, processes and governance, as well as increasing its capacity. Over the coming years, a significant step-change is targeted in terms of effectiveness, visibility and organizational impact.

Function

Quality Management framework

• Analysing and mapping the requirements for a simple and effective Quality Management framework.
• Aligning and interfacing the framework with other stakeholders, also at Group level where relevant (i.e. with 50Hertz).
• Proposing and validating the framework with clear timelines and milestones.
• Implementing the framework with a strong focus on communication and reporting on the proceedings

External Quality Assurance

• Participate in factory audits, led by the relevant equipment expert, with responsibility for reviewing quality management systems
• Develop, maintain and implement quality control plans for the installation of HV equipment on site by suppliers
• Develop and maintain a quality dashboard of suppliers’ factory and site activities based on qualitative feedback and quantitative data (KPIs)
• Coordinate the follow‑up of external inspectors and inspection activities. (Mainly Factory & Site Acceptance Tests of transformers, cable systems, …)
• Facilitate the follow‑up of non‑conformities and related action plans based on Return of EXperience (REX) from production, testing & installation.

Internal Quality Assurance

• Facilitate correct organizing, publishing and archiving of (mainly technical) documents and data in their relevant tools and structures: document management tools (eDoc, HyperTree, SharePoint, …), asset database (InfraRef), technical information wiki (LegoNet tool)
• Facilitate the setup and use of document exchange platforms with suppliers during framework agreements together with the experts. (SharePoint, …) Mapping , creating and archiving of internal processes at team and department level. (flowcharts, swimlane diagrams, PACI tables, SIPOC models, BPMN).

Requirements

• Technical or engineering education and/or equivalent experience
• Quality management systems and supplier follow‑up
• Mapping and creating of business processes High‑voltage / primary system equipment
• Clear communication with internal and external stakeholders
• Good command of English (written and spoken) is required for technical documentation, supplier communication, and internal coordination.
• Knowledge of Dutch and/or French is a strongly preferredfor daily collaboration within the company and with local stakeholders. Service Requirements: Open and curious mindset with an eagerness to learn Affinity with quality- and process-related topics
• Ability to work independently and proactively
• Willing and able to visit ETB installations within Belgium
• Willing and able to travel to suppliers, mainly within Europe Structured way of working and attention to technical detail
• Ability to work with procedures, templates, and IT tools Background, knowledge, experience.

Offer

• Project contract: October 2026 – December 2027