Guest Services Lead – Front Desk

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Royal Caribbean Group Temps plein 42 000 € - 60 000 € Contrat

Royal Caribbean Group in Brussels is seeking an Assistant Front Desk Manager to lead a front desk team and deliver industry-leading guest service. You will coach, mentor, and evaluate staff, coordinate schedules, and ensure quick, courteous resolutions to guest feedback while maintaining a strong knowledge of KPIs and guest ratings.

The role requires hospitality experience, a high school diploma, and proven ability to manage a diverse team, with proficiency in Microsoft Office and cash handling.