Guest Services Lead – Front Desk
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Royal Caribbean Group in Brussels is seeking an Assistant Front Desk Manager to lead a front desk team and deliver industry-leading guest service. You will coach, mentor, and evaluate staff, coordinate schedules, and ensure quick, courteous resolutions to guest feedback while maintaining a strong knowledge of KPIs and guest ratings.
The role requires hospitality experience, a high school diploma, and proven ability to manage a diverse team, with proficiency in Microsoft Office and cash handling.