General Manager – Benelux and Ireland

The General Manager (GM) Benelux and Ireland leads all business units in the Benelux organisation, the Benelux commercial operations team and the General Manager of Ireland. They manage managers for all areas of operation to achieve the targeted financial results, local strategy, and business goals. The GM forges relationships with local business partners, key opinion leaders, regulatory authorities, government representatives and decision makers. They spearhead strategic meetings and discussions with these stakeholders and influence decisions that support our goals. As part of the North West EU cluster, the GM is a member of the Cluster leadership team and contributes their business experience and expertise to add value to the debate, strategy, and decision-making process for the broader Region.

Core Responsibilities

Financial Management Accountability Full P&L responsibility for business including both revenue and operating income. The role ensures that the region delivers agreed operating plan and budget, and that sales revenue exceeds target. Develop the annual operating plan for the business aligned with the key business imperatives for the organization. Responsible for achieving key focus product budget. Utilises digital and data technology and tools to their fullest capabilities to drive sales growth and optimize performance at the branch. Leverage all income streams, products, technology, services, consultancy, solutions, and process enhancement. Ensure financial control of the business and maintain financial integrity in all areas. Ensures the effective operation and management of all functional areas of the business such as customer service, commercial operations, sales and marketing and technical operations. Produce accurate financial forecasting to NW EU Leadership teams. Generate and protect short
- and long-term revenue streams. Manage the budget of the Benelux and Ireland markets with tight control. Report regularly on budget forecast. Manage business unit and market expenses to comply with the Expenses Policy and avoid overspends. Strategic Thinking, Planning and Orchestrate Flawless Execution
- Deliver strategic plans for all business units and markets that provide unrivalled customer value and utilise the resources of Marketing, Sales, Technical, Regulatory Affairs & others. Develop creative and insightful strategic plans and business operations, in line with Zoetis strategic goals, priorities and financial targets. Deliver new business opportunities, products, or services to the market for Zoetis. Continually assess customer growth opportunities and develop the business in line with country objectives. Maintain a constant view of market conditions. Anticipate fluctuation, make calculated judgements to harness the commercial potential from changing market conditions
- Translate the strategy into tactical delivery for your managers. Effectively allocate and align resources to enable delivery of the strategy
- Identify all possible business alliances, joint ventures, and co-promotions, and sustain their development. Customer proposition Drive the delivery of a customer-centric offer. Manage this offer to contain a holistic package of products, services, and consultancy, ensure the evolution of the customer value proposition in line with customer needs and the market direction. Instil a strong customer focus in all team members, regardless of role or technical expertise. Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy and Global Vet Policy and other codes of practice and corporate policies. People Development and Building a High performing organization Provide to your direct reports, a specific and clear direction for the strategy, objectives, policies, practices, and expectations. Lead your team through periods of change that will drive process enhancements and deliver improved results. Through action, create an environment of innovation and entrepreneurialism Drive the achievement of excellent individual results by using formal people processes, performance management, training & development, and talent & succession planning. Attract, grow, and keep the best people. Develop rigorous and robust processes for the pipelining of talent. Use coaching as a tool to grow your managers in ability and achievement. Embed a coaching culture in your business. Ensure people are managed using the expectations set out in our company vision, mission, values, behaviours, and policies. Have in place a thriving culture of reward and recognition. Enable individual results and accomplishments to facilitate a team members progress in the company. Embed effective cross functional working groups throughout the business that enable idea sharing, relationship building and the development of support networks. Own global and Cross Functional Relationships. Create channels for the sharing of feedback, information, and process improvements. Act