IT Support
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Our client is a well-established international organisation with a strong reputation for operational excellence and a people-focused culture.
To strengthen its local IT presence in Belgium, our client is looking for a service-oriented IT professional who enjoys working in a collaborative and multicultural environment. The organisation promotes knowledge sharing, continuous learning, and professional development while offering employees the opportunity to work closely with both local and international teams.
As an IT Support (L2), your responsibilities will include:
- Providing first and second-line IT support to end users.
- Managing incidents, service requests, and technical queries in line with established processes and service level agreements.
- Troubleshooting hardware, software, network, and Microsoft 365-related issues.
- Acting as the primary local IT point of contact for employees based in Belgium.
- Logging, tracking, documenting, and resolving tickets using the company's IT Service Management platform.
- Collaborating with international IT teams, vendors, and specialist support teams to resolve complex issues.
- Monitoring IT systems and escalating recurring or critical issues when required.
- Supporting IT projects, deployments, upgrades, and infrastructure changes.
- Managing employee onboarding and offboarding activities, including hardware preparation, account setup, and access management.
- Supporting meeting room technology, printers, audiovisual equipment, and local IT infrastructure.
- Creating and maintaining user documentation, knowledge base articles, and operational procedures.
- Identifying opportunities to improve processes, enhance service quality, and optimise the overall user experience.
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IT Support L2 — Belgium, Global Collaboration
Il y a 4 jours
Mechelen, Antwerpen, Belgique Editx Temps plein 42 000 € - 52 000 € ContratEditx is seeking an IT Support (L2) professional to strengthen our client’s local IT presence in Belgium. You will provide first and second-line support, manage incidents, and collaborate with international teams to deliver reliable IT services.You will handle onboarding/offboarding, hardware prep, access management, and support meeting room technology and...
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IT Support
Il y a 7 jours
Mechelen, Antwerpen, Belgique Jobat Temps plein 32 000 € - 52 000 € ContratOur client is a well-established international organisation with a strong reputation for operational excellence and a people-focused culture. To strengthen its local IT presence in Belgium, our client is looking for a service-oriented IT professional who enjoys working in a collaborative and multicultural environment. The organisation promotes knowledge...
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IT Support Specialist
Il y a 7 jours
Mechelen, Antwerpen, Belgique Jobat Temps plein 32 000 € - 52 000 € ContratJobat client in Belgium seeks an IT professional to provide first and second-line IT support to end users in a collaborative, multicultural environment. You will handle incidents, service requests, and technical queries, logging and resolving tickets via the ITSM platform.Based in Belgium, you will work with local and international teams, support Microsoft...
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Mechelen, Antwerpen, Belgique Oxygen NV Temps plein 45 000 € - 65 000 € ContratThe insurance industry is gasping for breath. The work environment is becoming increasingly digital, legislation is changing, clients expect more and the call for efficiency is getting more prominent. Our passionate team of experts offers an answer. Bringing oxygen and building the insurance industry of tomorrow : that's what we're all about!We make impact...
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