Fraud Complaints Operations Specialist
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Asenium Consulting is seeking an Operations Officer to handle fraud-related customer complaints in a banking environment. The role focuses on resolving a backlog of fraud cases within one month, processing complaints accurately and efficiently while balancing customer satisfaction with the bank's interests.
The position is hybrid in Brussels, Belgium, with 50% on-site and 50% homeworking. Requires 3+ years of experience, a Bachelor’s or Master’s degree, and strong MS Office skills and banking