Fraud Complaints Operations Specialist

Il y a 1 jour

Brussel, Brussel-Hoofdstad, Belgique Asenium Consulting Temps plein 42 000 € - 64 000 €/an

Asenium Consulting is seeking an Operations Officer to handle fraud-related customer complaints in a banking environment. The role focuses on resolving a backlog of fraud cases within one month, processing complaints accurately and efficiently while balancing customer satisfaction with the bank's interests.

The position is hybrid in Brussels, Belgium, with 50% on-site and 50% homeworking. Requires 3+ years of experience, a Bachelor’s or Master’s degree, and strong MS Office skills and banking