Service technology engineer

Artemys is a Belgian company offering recruitment services to major technical players in the fields of energy efficiency, renewable energy, sustainable development, and the circular economy.
For one of our clients – a leading global manufacturer of electric devices, with a strong commitment to sustainability and digital energy management transition – we are looking for a Field Technician – Industrial Technologies , who will be responsible for installing, inspecting, commissioning, maintaining, troubleshooting, and repairing medium-voltage switchgear products and components.

As a Field Technician – Industrial Technologies , you will have a hands-on field role, and you will be in charge of installing, troubleshooting, commissioning, maintaining, retrofitting, and repairing medium and low voltage switch-gear equipment and components installed at client sites, in diverse technical and technological environments, including the industrial and high-tech sectors. You will provide full technical support to the clients as well. And most importantly, you will be continuously trained, both through numerous online courses and on the job.

Attend and follow multiple training sessions designed to help you gradually assume and perform your tasks within your hands-on role as a field technician
At the same time, continuously upskill in order to be able to provide technical support and educate clients on products and services offered
Develop and maintain a broad understanding of the company’s product and service offering
Perform installation, inspection, commissioning, troubleshooting, and repairs across the medium-voltage and low-voltage product range
Perform preventive and corrective, both scheduled and unscheduled, maintenance on the equipment
Perform basic audits of clients’ electrical equipment and systems, as well as technical tests, adjustments, and diagnostics
Perform your work independently or within a team, according to your level of experience; depending on the level of complexity of the intervention, you will always have the support of a product specialist or a more senior field specialist to help you upskill or assist in resolving a possible technical issue
Analyse malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues
Advise clients on best practices, new services, and upgrade opportunities, as well as on possible issues and ways to solve them efficiently
Communicate regularly with the Planning Coordinator for the smooth execution of interventions
When possible and depending on the client’s needs, identify sales opportunities and submit them to sales teams
Respect and implement all relevant quality and safety measures, policies and guidelines, always putting security first

Relevant degree in electronics / electricity / mechanics
Knowledge of French or Dutch , or an average level of the other; knowledge of English is a plus
A good feel for electricity and possibly industrial components; Ability to work independently, as well as in a team
Willingness to learn and be trained continuously, invest in personal development in the long term, grow and evolve within the company

A permanent, full-time employment contract
Continuous technical training on a medium voltage range of products and solutions
Continuous learning and development opportunities – access to internal L&D programmes, learning on the spot, as well as through online training sessions
Continuous technical help and support from your colleagues, technical specialists