Senior UI
il y a 1 jour
We are looking for a Senior UX/UI Designer to lead the design and optimization of customer onboarding journeys within a digital product and sales environment. This role focuses on creating seamless, intuitive, and high-performing user experiences that support the full customer lifecycle, from initial engagement through activation and beyond. Key Responsibilities
User Experience Design
Design clear and user-friendly onboarding flows across digital platforms.
Map and optimize end-to-end user journeys aligned with business objectives.
Create wireframes, prototypes, and high-fidelity UI designs.
Conduct usability testing and iterate based on insights.
User Research
Lead qualitative and quantitative research (interviews, surveys, usability testing).
Translate user insights into actionable design improvements.
Document findings in a structured and shareable way.
Collaboration
Work closely with product owners, business analysts, developers, and stakeholders.
Act as a bridge between technical teams and business needs.
Ensure design solutions are aligned with technical constraints and objectives.
Technical & Design System Expertise
Work within and contribute to a Design System (components, tokens, accessibility).
Demonstrate strong expertise in Figma (auto-layouts, templates, file structure).
Ensure accessibility compliance and feasibility within complex IT environments.
Collaborate with development teams to deliver scalable, maintainable solutions.
Leadership
Lead UX/UI initiatives from discovery to delivery.
Promote user-centred design practices.
Mentor and support other designers within the team.
Profile
Minimum 5 years of experience in UX/UI design, ideally within enterprise or complex environments.
Mandatory experience in customer lifecycle and onboarding journeys.
Strong experience with Design Systems and component-based design.
Technical understanding of front-end principles (tokens, architecture, systems) is a plus.
Experience working in Agile/Scrum environments.
Excellent communication and collaboration skills.
Proficiency in Figma and prototyping tools.
English required; French and/or Dutch is a plus.
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