Team Leader Contract Management
il y a 4 semaines
About Umicore
As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. It's not just those in our industrial sites and technical centers that are vital to Umicore's growth. Umicore has multiple SAP landscapes (S/4 and older versions. The main SAP landscapes are hosted in the cloud and SAP Rise. The SAP Basis team lead will be responsible to ensure a stable and well performing SAP landscape. Technical project management will be required to manage and steer related projects to implement new solutions and keep our existing landscape up to date. Provide leadership and direction to a small technical SAP basis team
Your responsibilities as SAP Basis team lead and Technical Project Manager will be:
Manage the SAP Basis support team in areas such as; development of customer support processes, technical planning and work coordination
You are responsible for the recommendation of required improvements to SAP environments. You assure technical ability allowing proper and constructive management of all SAP services. You participate in training and knowledge transfer to new employees.
Ensures effective security, operation and peak performance of SAP environments
Plan, recommend and manage SAP Basis and related monitoring to meet customer Service level agreements
Responsible for the development, maintenance and testing of contingency plans to meet the IT organization goals,
Recommend and plan required lifecycle management for the Hardware, software and network components affecting SAP services
Plan, maintain & execute the Umicore SAP system landscape release management
Take a leading role in solutions & integration architecture decisions, in a hybrid cloud landscape
Analyze and build a profound understanding of the current SAP system landscape and solutions at Umicore.
Keep up to date with the latest SAP Application technologies and solutions
Act as guardian for a stable and secure SAP landscape at Umicore
Continuously supervise the active SAP sourcing contracts to be aligned with Umicore needs
Participate in the SLA meetings with hosting / SAP Basis service provider
Continuously and objectively evaluate the services delivered within the context of the SAP sourcing contract, measure and rank delivery of service levels
Drive & evaluate corrective actions in the area of the SAP Basis services
Manage the sourcing contract Change management process
Deliver Budget and actual cost input for SAP sourcing services.
Lead the technical SAP BC projects from Umicore
Promote effective communication and working relations within the team, IT customers, and business customers..
Assist and Support the SAP project & support teams Continuously cost driven solutions
Assure technical ability that allows proper and constructive management of the SAP services
Responsible for the recommendation of required improvements to SAP environments
Participating in the Training and knowledge transfer to new employees
Provides coaching and support to the SAP support teams in areas such as problem solving, technical tasks, work process and procedures to meet organizational objectives
Assist and Supports the SAP project & application teams in identifying and implementation of technical SAP solutions
Assist and support the SAP support team in identifying and implementing methods to improve efficiency and effectiveness
Manages SAP project support including scheduling demands, ensuring availability of resources, Hardware, installations and ensure the quality of those services
Lead SAP technical projects
You will be located in the SAP Basis team, in Corporate IS. You will report hierarchically to the SAP Technical Center of Excellence lead.
Occasional travel to other Umicore sites (national & international) will be required.
You have a minimum of 10 years of relevant work experience as SAP Basis consultant and at least 5 years' experience as Team Lead and Technical Project Manager
You are a team player with strong communication skills and with a collaborative spirit
You are customer oriented, result driven & focused on delivering quality
You have strong analytical skills and are able to lead complex projects and related teams
You are fluent in English and either Dutch or French, German is a plus
You are capable to review the team workload and determine- and set priorities of your team
You have a solid experience in project management.
You're a good communicator and able to create communication plans for the projects with stakeholders, project committee, capable to manage and steer the project meetings in a proper manner
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