General Manager

For over 25 years, the Aspria Group has been a leader in premium wellbeing, offering an exclusive collection of members' clubs and hotels across Europe. Through our luxury wellbeing brand, Aspria, and our exciting new family fitness brand, Aspresso, we enable our members to live well, find balance, and enjoy a sense of belonging. Our world-class health, fitness, and wellness experiences support this vision.
As General Manager , you will play a key role in developing the Club's business in line with our company mission. In this position, you will lead, support, and develop your teams to consistently deliver extraordinary and personalized service. Strong involvement in & development of membership sales through active coaching of Sales Manager & sales team
Initiate & support local marketing and sales initiatives with the Country Marketing team to generate new membership enquiries.
Manage club operations to ensure effective service delivery and member satisfaction
Support Heads of Department in becoming strong, effective managers and inspiring role models for their teams
Create a trust-based team culture where team members feel empowered to take initiative and achieve their goals
Set ambitious and motivating objectives for each team member, using regular one-to-ones and constructive performance reviews to optimize individual and team performance
Ensure full compliance with company policies and guidelines for yourself and your teams.
Operational & Asset Management

Work with territory Facility Management team to ensure effective on-going preventative maintenance of the club
Ensure the club is supported by fully trained & competent operational management throughout all opening hours
Guarantee all staff receive thorough briefings and training on procedures for accidents, incidents, and fire evacuations.

Minimum of 8 years' experience in a senior management role, ideally within hospitality, facility management, fitness, or retail.
Bachelor's or master's degree in relevant managerial area
Experience in managing and developing managers
Strong written and spoken English; fluency in French required. Dutch is an asset.
Proficient in Microsoft tools, with experience compiling and presenting data analysis at board level.

Minimum of 8 years' experience in a senior management role, ideally within hospitality, facility management, fitness, or retail.
Bachelor's or master's degree in relevant managerial area
Experience in managing and developing managers
Strong written and spoken English; fluency in French required. Dutch is an asset.
Proficient in Microsoft tools, with experience compiling and presenting data analysis at board level.
The position of General Manager is a full-time role based in Brussels
The role is on-premise and will require weekend and evening work on a regular basis.
Practicality, Management, Service Delivery, Senior management, Prioritize Workload, Team Culture, Team Leadership, Role Model, Club Development, Business, Sales Coaching, Provided Guidance, Asset Management, Management, Development, Competitiveness, Cost Control, Sales, Incident, Stay Informed, Leading by Example, ROI, Present Data, Entrepreneurship, Retention, Exceeding Targets, Ambition, Investment, Operations, Cleaning Standard, Prioritize Workload, Influential Skills, Initiative taker, Retail Sales, Self motivated, Data analysis, Empowering Others, Safety and Hygiene, Market Trends, Communication, Staff Development, Team Performance, Maintenance, Health System, Local Marketing, Engagement, Clubs, Service Excellence, Asset, Local Communities, Budget, Guest relations, Facility management, Hospitality, Training, Sports, Revenue, Board Level, Profit Targets, Reporting, Legislation, Service, Company policies, Marketing, Briefing