Senior Field Application Engineer
il y a 3 semaines
Wenham Carter are partnered with an Industry-Leading GNSS Technology Provider providing reliable, centimeter-level positioning solutions for a wide range of industries, including robotics, construction, surveying, and maritime applications.
Due to their continued growth and success, they are hiring for a Senior Field Application Engineer to join the team.
They are seeking someone with extensive knowledge of advanced GNSS, INS, and timing solutions across diverse applications.
Responsibilities
- Handle after-sales technical support cases for customers in your designated geographical area, ensuring timely troubleshooting and resolution with the clients products
- Collaborate with Regional Sales Managers on pre-sales activities, maintaining the technical relationship while they manage commercial aspects.
- Work closely with the 2nd line support team and global FAE teams to address technical support issues and escalations.
- Provide internal feedback based on customer insights to improve products and services.
- Continuously update your knowledge with support from the ASG Team and other FAE team members to ensure accurate and current information for customers.
Requirements
- Extensive experience as a technical GNSS end-user or in application and electronics integration.
- MSc/BSc in Computer, Electrical, Industrial, or Geomatics Engineering, Physics, or a related field.
- Excellent communication skills
- Flexibility to travel when required
Interested to learn more? Apply now with a copy of your CV and we will be in touch.
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