IT Support Technician
il y a 2 semaines
- Collecting information provided by the client, ensuring it is well understood, and recording it in the ticketing tools
- Processing tickets and resolving incidents
- Transmitting data to the relevant departments after establishing a preliminary diagnosis of the problems and attempting initial resolutions
- Checking each client's history and verifying any maintenance contract guarantees
- Updating general and client-specific procedures
- Providing technical on-call support
- Contributing to the continuous improvement of service procedures
- Participating in internal projects related to the service
- Adhering to established KPIs
- Shift working hours
- Diploma in the field of computer science or similar experience
- Minimum of 2 years of experience as a Helpdesk Technician
- Knowledge of operating systems (Microsoft Windows), office applications (Microsoft Office) and office equipment
- Excellent interpersonal skills, analytical mind, rigor, autonomy and proactivity
- Knowledge of ITIL processes and best practices
- Customer-centric - service oriented mindset
- Tools – Knowledge of Service Now is considered an advantage
- Soft Skills, good written and verbal communication in French and English
- Strong sense of priorities and the ability to distribute workload based on the impact of incidents
- Excellent interpersonal skills, analytical mindset, rigor, and proactivity
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IT Support Technician
il y a 2 semaines
Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps pleinTelindus Luxembourg – Share more than technologies! Telindus is a brand of Proximus Luxembourg. Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT...
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Field Service Technician
il y a 2 semaines
Provincie Luxemburg, Belgique OG Recruitment Temps pleinField Service Technician (m/w/d) in Luxembourg Im Namen unseres renommierten Auftraggebers mit Sitz in Luxemburg suchen wir ab sofort einen Field Service Technician (m/w/d),Unser Klient ist ein international tätiges, renommiertes Unternehmen im Bereich Hochofenbau, Anlagen- und ; Die Stelle wird im Rahmen der direkten Personalvermittlung mit unbefristetem...
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Field Service Technician
Il y a 4 mois
Provincie Luxemburg, Belgique OG Recruitment Temps pleinField Service Technician (m/w/d) in Luxembourg Im Namen unseres renommierten Auftraggebers mit Sitz in Luxemburg suchen wir ab sofort einen Field Service Technician (m/w/d),Unser Klient ist ein international tätiges, renommiertes Unternehmen im Bereich Hochofenbau, Anlagen- und ; Die Stelle wird im Rahmen der direkten Personalvermittlung mit unbefristetem...
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IT Operations Specialist H/F
Il y a 2 mois
Provincie Luxemburg, Belgique Hays (Luxembourg) Temps pleinHays Luxembourg is looking for a IT Operations Specialist for his client: Your responsabilities: Your initial task will be to understand our client’s complex system architecture and enhance your expertise. System Operations: Ensure the smooth operation of systems, applications, and processes. Analyze and resolve production disruptions sustainably,...
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IT Java Architect
il y a 2 semaines
Provincie Luxemburg, Belgique ARHS Developments Temps pleinJob DescriptionYou want to combine passion and IT expertise?We are looking for a IT Java Architect (M/F) ready to rock in an international environment, a cool team and in an attractive technological environment made of Java, big data and AWS and more. As part of the team, you will : Model : Transforming high level business specifications into an...
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IT Infrastructure Engineer
il y a 2 semaines
Provincie Luxemburg, Belgique Advanzia Bank SA Temps pleinLOOKING FOR MORE THAN A JOB? JOIN US! IT INFRASTRUCTURE ENGINEERThe IT Infrastructure Engineer will have the opportunity to support the growth of our business in a fast-changing environment. As part of the IT department, you will play an important role in managing on-premises and cloud infrastructure services. This opportunity is a full-time CDI contract....
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IT Infrastructure Engineer
il y a 2 semaines
Provincie Luxemburg, Belgique Advanzia Bank SA Temps pleinLOOKING FOR MORE THAN A JOB? JOIN US! IT INFRASTRUCTURE ENGINEERThe IT Infrastructure Engineer will have the opportunity to support the growth of our business in a fast-changing environment. As part of the IT department, you will play an important role in managing on-premises and cloud infrastructure services. This opportunity is a full-time CDI contract....
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Senior IT Security Officer
il y a 2 semaines
Provincie Luxemburg, Belgique ARHS Developments Temps pleinProvision of risk assessments and security measures for IT solutions, within running projects Produce architecture security designs Evaluation of security products and tools for information systems Assistance in the design, communication and implementation of information security policies, controls and monitoring measures deriving from client's...
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Ingénieur IT Automation H/F
il y a 2 semaines
Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps pleinJob Content: Shifts :Weekends, Public Holidays, and Bank HolidaysOn-call support as needed Role Overview: IT Automation & Monitoring Engineer will be responsible for integrating advanced automation practices with system monitoring to improve operational efficiency.This role involves managing and automating tasks across cloud platforms, leveraging...
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Développeur Applicatif
Il y a 2 mois
Provincie Luxemburg, Belgique Advanzia Bank SA Temps pleinApplication Developer TraineeAs a trainee in our Application Development team you will have the opportunity to gain an insight into a variety of activities and tasks. You will be part of the IT department and will support the day-to-day business and contribute to Application Development-related projects. This opportunity is a full-time internship contract of...
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Senior Investment Controller
il y a 2 semaines
Provincie Luxemburg, Belgique Bank Pictet & Cie Temps pleinYour teamThe Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people. ...
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Senior Investment Controller
il y a 2 semaines
Provincie Luxemburg, Belgique Bank Pictet & Cie Temps pleinYour teamThe Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people. ...
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IT Automation
il y a 2 semaines
Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps pleinJob Content: Shifts :Weekends, Public Holidays, and Bank HolidaysOn-call support as needed Role Overview: IT Automation & Monitoring Engineer will be responsible for integrating advanced automation practices with system monitoring to improve operational efficiency.This role involves managing and automating tasks across cloud platforms, leveraging...
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IT Automation
il y a 2 semaines
Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps pleinJob Content: Shifts :Weekends, Public Holidays, and Bank HolidaysOn-call support as needed Role Overview: IT Automation & Monitoring Engineer will be responsible for integrating advanced automation practices with system monitoring to improve operational efficiency.This role involves managing and automating tasks across cloud platforms, leveraging...
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Security Support
il y a 2 semaines
Provincie Luxemburg, Belgique ARHS Developments Temps pleinARHS Group is looking for a Security Chapter Lead (m/f), to join its team at the client.The Security Chapter Lead will lead the Security Office, driving the development and implementation of security policies, practices, and controls aligned with industry standards and regulatory requirements. Develop and maintain the security strategy and roadmap for the...
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DEEP - Technical Officer H/F
il y a 2 semaines
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Executive Assistant CIO
il y a 2 semaines
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Network Engineer
il y a 2 semaines
Provincie Luxemburg, Belgique Advanzia Bank SA Temps pleinIT INFRASTRUCTURE ENGINEERThe IT Infrastructure Engineer will have the opportunity to support the growth of our business in a fast-changing environment. As part of the IT department, you will play an important role in managing on-premises and cloud infrastructure services. This opportunity is a full-time CDI contract. As an IT Infrastructure Engineer, you...
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Admin Officer H/F
il y a 2 semaines
Provincie Luxemburg, Belgique greenfield Temps pleinPosition Type: Interim, 3-month contract with potential for permanent hire We are seeking a skilled and proactive Administrative and Billing Officer to join a renowned law firm on an interim basis, with potential for permanent placement. This role will provide essential support to lawyers and team members, handling a range of administrative,...
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DEEP - Technical Officer H/F
il y a 2 semaines
Provincie Luxemburg, Belgique POST Luxembourg Temps pleinDEEP - Technical Officer Lieu: Luxembourg, Luxembourg Entreprise: POST Luxembourg Afin de renforcer les équipes de DEEP au sein de la Business Line Client Infrastructure, nous recherchons actuellement plusieurs Technical Officer (m/f/n) Vos missions Prendre en charge les requêtes IT des utilisateurs de nos clients au comptoir du service...