CAR CLAIMS ADVISOR

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique ARAG SE - Branch Belgium Temps plein

Fonction

En qualité de nouveau membre de notre équipe vous nouerez des contacts étroits avec nos courtiers francophones. Vous traiterez des dossiers sinistres dans divers domaines : vous analyserez la situation et vous entreprendrez les démarches nécessaires pour arriver rapidement à une solution. Dans ce cadre, vous veillerez prioritairement à la défense des intérêts de nos assurés.

Vous êtes donc un acteur important dans la gestion d'un dossier sinistre. Vous avez de multiples contacts avec les courtiers, clients, experts et avocats d'une part et avec toutes les parties adverses possibles (autres compagnies d'assurance, experts et avocats du tiers, etc.) d'autre part. Une communication claire et rapide sera donc d'une importance vitale pour le traitement pleinement réussi du dossier.

Profil

  • Bachelor en gestion d'entreprise avec spécialisation finances/assurances et/ou une expérience de 3-5 ans dans une fonction similaire.
  • Connaissance de langues : français.
  • Être un communicateur convaincant et aimez utiliser le téléphone et possédez la plume facile pour écrire des lettres ou mails.
  • Avoir un sens commercial est important vu les nombreux contacts avec nos clients (assurés et courtiers).
  • Agir de manière proactive en ayant le sens de l'initiative et n'ayant pas peur des nouveaux challenges.
  • Il est indispensable de pouvoir travailler aisément avec MS-Office (Excel, Word) et MS-Outlook.

Que vous offre ARAG ?

  • Une atmosphère de travail agréable, dans une entreprise à taille humaine, une PME tournée vers l'avenir
  • Une équipe jeune et dynamique, agile, moteur de changement.
  • Une formation solide en matière d'assurance protection juridique
  • Un salaire et des conditions de travail attrayants avec des avantages extra-légaux.
  • Une culture d'entreprise participative où les aspects humains et l'équilibre entre vie privée et vie professionnelle sont reconnus comme importants
  • Un environnement de travail agréable, situé au centre de Bruxelles, à proximité des transports publics

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