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Salesforce Technical Lead

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Bruxelles, Région de Bruxelles, Belgique Wipro Temps plein

Wipro is urgently looking for a Salesforce Technical Lead for a temporary contract. As a Salesforce Technical Lead you help clients to achieve business value using Salesforce: you are a trusted advisor and leader who partners with business stakeholders and executives to design and implement a vision and architecture for the Salesforce Platform.

Your Role:

  • You take the lead on technical activities on a Salesforce program, propose best practices and focus on adding value.
  • You ensure that out-of-the-box capabilities and configurations are maximized. You bring your experience when developments are required and ensure high quality deliverables.
  • The role requires a good business acumen and a deep technical Salesforce product knowledge (Service Cloud, Experience Cloud and Marketing Cloud) and knowledge about available solutions to integrate Salesforce with other applications.
  • Experience with the full lifecycle of Salesforce implementations is required, including requirements gathering, technical workshops, testing, migrating configurations between environments and managing releases.
  • Oversee programmatic elements, integration, data migration throughout the implementation of Salesforce Service Cloud.
  • Partner with the Functional Lead to design, document, and implement Salesforce solutions that aligns with business needs, project timelines and budgets.
  • Collaborate closely with clients to understand their unique business needs and challenges.
  • Lead and coordinate technical workshops.
  • Translate client requirements into effective Salesforce solutions by leveraging your deep knowledge of the platform and best practices.
  • Create technical deliverables such as integration design documents.
  • Configure and customize Salesforce applications to deliver tailored solutions.
  • Participate in testing, training, and post-implementation support to ensure the successful adoption of the Salesforce platform.

Your Profile:

  • 8+ years of Salesforce experience.
  • 10+ years of professional experience.
  • Expert in multiple Salesforce applications, ideally: Service Cloud and Experience Cloud, Marketing Cloud, Public Sector Solutions.
  • Strong understanding of the Salesforce platform and of integrations, single sign-on, security, etc. (MuleSoft, Apigee, Informatica, other API management or ETL tools are a plus).
  • Hands-on design and development of customized components (Apex, Visualforce, Lightning Components, front end web technologies).
  • Multiple Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Service Cloud Consultant, or similar).
  • Experience with international and virtual teams.
  • Consulting skills: ability to guide customers in making the best decisions in their context. 
  • Strong analytical and problem-solving skills to address complex business challenges.
  • Ability to manage stakeholders to get to the desired outcome.
  • Self-starter, accountable and meeting commitments.
  • Excellent interpersonal and communication skills to collaborate with clients, colleagues and with Salesforce.
  • Pre-sales experience for proposals and demos for prospects.
  • Knowledge of the Agile Scrum methodology.
  • Project management experience is a plus.
  • Fluent in Dutch or Flemish and English is mandatory.

About Wipro

Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Diversity and Inclusion at Wipro

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.