ServiceNow Developer
il y a 2 semaines
As a ServiceNow Developer, you will be responsible for the design, development, and implementation of ServiceNow solutions. You will work with a team to ensure the integration of ServiceNow with various systems, optimize workflows, and provide support for continuous improvement. This is an exciting opportunity to make an impact in a rapidly evolving IT environment.
Responsibilities:
- Develop, customize, and configure ServiceNow modules (ITSM, ITOM, ITBM, etc.) based on business requirements.
- Write clear, structured, and reusable code for ServiceNow applications and ensure their scalability.
- Collaborate with business analysts and other stakeholders to gather requirements and translate them into technical solutions.
- Implement best practices for ServiceNow design and development.
- Perform configuration tasks within the ServiceNow platform, including workflows, business rules, and UI policies.
- Integrate ServiceNow with other systems using APIs and web services.
- Optimize SQL queries and enhance the performance of ServiceNow instances.
- Provide support for ServiceNow applications and help resolve issues or incidents in a timely manner.
- Participate in code reviews and technical meetings with internal teams to ensure the quality of the solutions.
- Create and maintain technical documentation, including system architecture and development guides.
Skills & Qualifications:
- Experience: Minimum of 3 years professional experience as a ServiceNow Developer with hands-on experience in ServiceNow configurations and customizations.
Technical Expertise:
- Strong knowledge of ServiceNow platform and its modules (e.g., ITSM, ITOM, ITBM, etc.).
- Proficiency in scripting languages such as JavaScript, HTML, and CSS for ServiceNow.
- Strong knowledge of SQL/PL-SQL and relational databases (Oracle preferred).
- Experience with XML technologies and SOAP/REST web services.
- Experience in SQL performance tuning, including analytic functions.
- Strong understanding of microservices architecture.
- Familiarity with development tools such as TOAD, JIRA, and similar platforms.
Soft Skills:
- Excellent communication skills and the ability to present technical solutions to non-technical stakeholders.
- Strong problem-solving and analytical skills.
- Ability to create detailed and clear technical documentation.
- Collaborative team player with the ability to manage competing priorities and tasks.
Additional Qualifications:
- Good knowledge of large organization administrative business processes.
- Understanding of Service-Oriented Architecture (SOA) and best practices.
- Experience with Data Warehouse architecture and optimization.
- Strong knowledge of ITIL processes and practices.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in an innovative and supportive environment.
- Access to continuous learning and professional development opportunities.
- Flexibility and work-life balance options.
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