Lead Management Operations Administrator
il y a 2 semaines
Seafar is making shipping smarter, more innovative, and more sustainable by operating vessels remotely from our Remote Operations Centers (ROCs). We believe in a maritime future where technology enhances human capabilities, and where efficiency, innovation, and sustainability go hand in hand. As our Operations Lead, you’ll play a pivotal role in scaling the core of our business: activating remote navigation. You’ll connect vessels, captains, and technology through Seafar’s platform and build the operational backbone that allows us to grow at speed. As Operations Lead, you turn signed deals into operational success. You own the full operational chain: from system integration and vessel activation to remote operator deployment, regulatory compliance, and daily ROC operations. Your goal is clear: grow the number of remote navigation hours at scale, while building a reliable and scalable operations organization.
You are responsible for leading teams across System Integration and Remote Operations. Your work closely with the QHSE and Regulatory department to ensuring both customers and Seafar’s internal teams succeed. This is a role for a proven builder: someone who can set direction, lead people, and create scalable processes that balance customer focus with operational excellence.
Manage and optimize daily remote navigation operations from Seafar’s ROCs.
Increase operational performance against the company’s primary KPI: growth in active, billable remote navigation hours.
Team leadership and coordination
Lead and coordinate Seafar’s System Integration and Remote Operations teams and coordinate QHSE and Regulatory affairs.
Oversee implementation of safety procedures and ensure training quality for operators and captains.
Recruit, coach, and schedule Seafar’s remote captains, or support customers in deploying their own ROC operators.
Support commercial growth by identifying upsell opportunities and enabling Sales to expand accounts.
7–10 years of experience in Operations, Customer Success, or Service Delivery leadership , ideally within a startup or high-growth scale-up.
~ Proven people leader: you know how to inspire, motivate, and grow high-performing teams across multiple disciplines.
~ Hands-on and decisive: you thrive in complex environments where execution matters as much as planning.
~ Experience in industries with supply-demand dynamics (marketplaces, logistics, staffing, mobility, or shift-based services) is a strong plus.
~ Excellent communicator in Dutch and English (French or German is a plus).
~ Bonus points if you have experience in maritime, logistics, QHSE, remote operations, or regulated service delivery .
Seafar is the only technology and service company in the smart shipping sector that is commercially operating at scale . Accelerate your career at a fast-growing, innovative maritime tech company , working on cutting-edge challenges that shape the future of shipping.
Be part of building, from the ground up, the technology and operational backbone transforming the global maritime industry.
Make a real impact, surrounded by a team of driven, hands-on colleagues who share your ambition.
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