Information Technology Technical Support
il y a 2 semaines
● 2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools, remote support tools, MS office and outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. ● Ensure that each Desktop Device is installed with the appropriate Desktop image. ● Manage Desktop Devices (hardware and software) incidents through to resolution. ● Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements ● Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management ● Good to have – knowledge in AD and smart hands and feet support. ● Good to have – knowledge and experience of supporting MAC devices and tablets
-
Information Technology Support Specialist
il y a 2 semaines
Bruxelles, Belgique SISL Global Temps pleinJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide Second-level technical support for...
-
Information Technology Support Engineer
il y a 7 jours
Bruxelles, Belgique CDH Professionals Temps pleinAbout the Role: Provide IT support to staff across various locations, ensuring the smooth operation of devices, software, and systems. Assist in troubleshooting technical issues related to hardware, software, networks, and mobile devices. Support and maintain IT infrastructure, including Wi-Fi, telephony, printing solutions, and video conferencing systems....
-
Information Technology Governance Consultant
il y a 2 semaines
Bruxelles, Belgique Hamilton Barnes Temps pleinInformation Technology Governance Consultant Role: This position strengthens the security posture of a major European institution. It offers the opportunity to work closely with IT Security Officers, shape secure architectures, and drive compliance across a large international environment. You will influence security practices across multiple projects,...
-
Information Technology Support Engineer
il y a 2 semaines
Bruxelles, Belgique PRACYVA Temps pleinJob Title : IT Support Engineer Location : Brussels, Belgium Job Type : Contract Provide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices. Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications. Respond to incidents...
-
Information Technology Support Engineer
il y a 2 semaines
Bruxelles, Belgique PRACYVA Temps pleinJob Title : IT Support Engineer Location : Brussels, Belgium Job Type : Contract Provide hands-on technical support for desktops, laptops, printers, scanners, handheld devices, access points, Wi-Fi devices, and mobile devices. Install, configure, and maintain operating systems (Windows, macOS, Linux) and standard business applications. Respond to...
-
Information Technology Support Specialist
il y a 2 semaines
Bruxelles, Belgique Degetel Temps pleinWe're Hiring – Senior Helpdesk Officer At Degetel, a human-sized IT consultancy firm, we empower professionals through meaningful, high-impact missions. We're currently looking for a Senior Helpdesk to join one of our key client projects. Your mission: To ensure the whole company's IT stack runs smoothly. To monitor and maintain the company's computer...
-
Technical Project Manager
il y a 2 semaines
Bruxelles, Belgique NewSpace Technical Temps pleinTechnical Project Manager (Space) Location: Belgium (Onsite) Competitive Salary *Due to strict export control laws, qualifying applicants must be EU Citizen or citizen of NATO member country* NewSpace Technical are looking to hire a Technical Project Manager for our NewSpace client. This is a full-time permanent position, based onsite their office in...
-
Information Technology Business Analyst
il y a 2 semaines
Bruxelles, Belgique Meritis | B CorpTM Temps pleinBusiness Analyst - Incident Management & Operational Excellence MERITIS is growing to deepen our collaboration with one of our most trusted long-standing clients, an international financial institution that depends on our expertise to drive operational excellence across Europe. As part of our mission to deliver excellence for a key client, we anticipate a...
-
Information Technology Business Analyst
il y a 2 semaines
Bruxelles, Belgique Capgemini Engineering Temps pleinAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...
-
Technical Support Engineer
il y a 2 semaines
Bruxelles, Belgique LA International Temps pleinThe 5*8 hour L1 service provider Provides first-line technical support for PV inverters, residential/commercial energy storage systems, and related smart energy products via hotline, email, and remote diagnostic tools. Guide customer to collect information and log according Huawei engineer require Assist to create the ticket for customer according procedure...