Dual BMC CMDB/ ServiceNow CMDB Senior Architect

il y a 2 semaines

Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps plein
Telindus Luxembourg – Share more than technologies Telindus is a brand of Proximus Luxembourg. Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT Infrastructure, Multi-Cloud, Digital Finance Solutions, Cybersecurity, Business Applications, Managed Services and Training. Always in search of innovation, Telindus works daily to boost the growth of its #x2013; Job Content: Overall Job Description: The CMDB Architect will play a crucial role in designing, implementing, and maintaining the enterprise CMDB, with a primary focus on BMC CMDB and relevant skills on ServiceNow CMDB paving the way to possible migration in the near future. The candidate will be responsible for integrating the CMDB with ITSM (IT Service Management), ServiceNow, while also ensuring seamless interoperability and integration with other components ( DevOps tooling). Knowledge of underlying technologies is required such as Oracle databases, Red Hat Linux, load balancers, reverse proxies, and ;The candidate will be involved in the detailed planning with the scrum master, diligence and analysis of the existing environment, input within the high level and detailed design/architecture and creation of use-cases/test-cases, build-out and testing of the new environment, and finally, taking the new system into production Professional Skills:
  • Excellent BMC CMDB hands-on implementation knowledge
  • Excellent knowledge of Atrium CMDB is required
  • ITSM and ITIL v3 framework and solutions for Enterprise Service Management is a critical ;
  • Excellent understanding of Service Management solution design best practices
  • Expert knowledge of BMC Atrium CMDB and AR System / Spoon ETL
  • Knowledge of ServiceNow CMDB is a critical ;
  • DevOps tooling such as Jenkins, Ansible, Git is a significant ;
  • Operating systems knowledge such as Linux and Windows
  • Knowledge of shell (such as ksh, bash, PowerShell) and interpreted programming languages such as Python.
  • Essential knowledge ServiceNow ITSM is ;
  • English fluently spoken and ;
  • EU citizenship
  • Ability to supervise and work simultaneously on different activities with a variety of projects and short ;
  • Good analytical skills as well as time management skills, interpersonal and communication skills (written, verbal and presentation skills).
  • Autonomous and energetic
  • Adaptability
Activities:
  • Design and implement CMDB solutions using BMC CMDB provided functionality and ;
  • Explore possible approaches for a smooth migration to ServiceNow ;
  • Manage integration between CMDB and ITSM solution in place, ServiceNow ITSM, as well as further automating the integration with the DevOps ;
  • Manage upgrades, patches, and updates for CMDB systems, ensuring minimal disruption to ;
  • Address security vulnerabilities and implement best practices for securing CMDB ;
  • Manage multiple environments and cluster deployments effectively, ensuring high availability and ;
  • Collaborate with cross-functional teams to gather requirements and provide technical expertise for CMDB-related ;
  • Develop and maintain documentation, including technical specifications, architectural diagrams, and operational ;
  • Stay abreast of industry trends and emerging technologies related to CMDB, ITSM, and DevOps ;
  • Identify, analyze, design, implement, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase ;
  • Provide administrative support for configuration and proper operation of CMDB tools used by operational ;
  • Create documentation and formalize procedures pertaining to the operation of the CMDB ;
  • Consult with and provide recommendations to other Operational teams
  • Respond to technical Level 3 support tickets for CMDB features and configuration
  • Help service owners translate business needs into CMDB requirements
  • Configure the Monitoring of the CMDB
  • Deploy in production and assist the operations team to manage the CMDB in various ;
  • If required, provide training and support to application owners and technical team to enable them to integrate/use the ;
Profile: Qualifications/Experience:
  • At least 5 years of professional experience as a senior CMDB Administrator/expert
  • Strong design and architecture experience
  • Implementation experience in various integration methodologies and have performed integrations of ;
  • Exposure to DevOps and Infrastructure as Code
  • Exposure...

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