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Team Leader Contract Management

il y a 4 semaines

Provincie Luxemburg, Belgique Proximus Temps plein

Telindus Luxembourg – Share more than technologies Telindus is a brand of Proximus Luxembourg. Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT Infrastructure, Multi-Cloud, Digital Finance Solutions, Cybersecurity, Business Applications, Managed Services and Training. Job Content: In the context of a Managed Services contract (7 years), with an international organization in Luxembourg, with a farm of + servers (Windows, UNIX, VM, and Backup & Storage) located in five datacentres, we support our customer all along the service management chain. This service management chain is composed of service strategy (technology guidance), service design (with a dedicated team of Architects), service transition (with a dedicated team of Project Managers and Developers) and service operations. We are actively looking for a motivated Senior technical administrator to work in a dynamic team to maintain the overall backup infrastructure of the customer.
You have an university degree or equivalent level through experience and professional training;
You are fluent in English (at least B2 Level).⯠French is considered as an asset;
You can work independently and can manage your time;
Lead a team of 10+ engineers, ensuring alignment with organizational objectives while promoting a collaborative and high-performing team environment.
Serve as the primary point of contact for your team, acting as a bridge between upper management and team members to provide regular updates and resolve escalations.
Oversee the planning, execution, and delivery of storage-related services, maintaining high standards of quality and timeliness.
Selected candidate is responsible for effective provisioning, installation/configuration, operation, and maintenance of datacentre environment hardware and software and related infrastructure.
Define and implement strategies for team growth, skill development, and knowledge sharing within the storage domain.
Identify opportunities for process improvements and drive initiatives to enhance team efficiency and productivity.
Conduct regular one-on-one meetings and team sessions to foster open communication and address potential challenges early.
Stay updated on industry trends in storage technologies to ensure the team’s solutions remain cutting-edge and aligned with business objectives.
Resolve team blockers, addressing resource gaps or unforeseen challenges that arise during project execution.
Support team members in troubleshooting and resolving complex technical problems when required.
Commvault and its associated management tools
SAN: Brocade and storage Hitachi and its associated management tools
NetApp ONTAP storage arrays (AFFxxxx) and StorageGrid (SG6xxx) and its associated management tools
DELL EMC Isilon/PowerScale and its associated management tools