CRM Project Manager with Salesforce
il y a 2 semaines
SERVICEPLAN GROUP – GREAT PLACE TO WORK IN THE MARKETING SECTOR – IS LOOKING FOR A FULL TIME TRILINGUAL CRM PROJECT MANAGER (F/M/X)
Open to employee or freelance contract
With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.
Net, Make, and Mediaplus are the foundations of the House of Communication.
Net, part of our Brussels-based House of Communication (labeled Great Place to Work) is looking for a trilingual CRM Project Manager to join its team of around 110 employees and support the agency in serving clients such as: ALDI, BMW, Mini, bpost, and many others.
As a CRM Project Manager, you will work in digital communication in a global, dynamic environment to contribute to the growth of our brands. You’ll have an essential role within the team(s) sharing your passion for project management, planning, and strategic client consultation. You’ll be the key player in ensuring operational success of our email campaigns form briefing to send-out & reporting within an international setup.
Planning and implementation of projects in an agile and cross-functional environment.
Efficient project management to ensure timely, budget-conscious, and goal-oriented closures.
Maintain a strong commitment to quality by conducting regular reviews and quality checks throughout the project lifecycle. Leadership, motivation, and management of an intercultural, diverse team of colleagues and external partners.
Support team members in taking responsibility.
Serve as the main point of contact for clients, providing regular project updates, addressing inquiries, and managing client expectations. Formulate insights & key-learnings of campaign our touchpoint performance (Google Analytics, Tableau, Salesforce).
Manage project budgets, tracking expenses and ensuring adherence to financial constraints. Provide regular updates to clients and internal management on budget status.
Communicate effectively in Dutch, French and English, to be able to build strong relationships with both local and international stakeholders.
Stay up-to-date with industry trends, best practices, AI integration in project management and CRM. An education in marketing, communications, Information Systems or a related field.
Experience in email marketing & project management is a must
Knowledge of CRM platforms (Salesforce, Adobe, etc.) and marketing automation tools (Adobe, Marketing cloud, Marketo, Pardot, Mailchimp, etc.)
Digital Marketing and/or MarTech environments have no secret for you
Experience with project management tools (JIRA, Trello, Monday) is a plus
Being passionate about CRM & project management
Trilingual in Dutch, French, and English
Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to date
On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.
Discrimination of any kind has no place in our company.
Pet friendly: our agency loves pets, and they are more than welcome in our House of Communication.
Work environment: our agency is located in a picturesque brick house with a garden in Woluwe-Saint-Pierre. We have a homey kitchen where you can prepare your lunch and enjoy fresh fruits, coffee, and tea daily.
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