Technical Project Manager

Il y a 7 mois


Brussels, Belgique AMA European Consulting Temps plein

Technical Project Manager (Business Side)

**1. Program**:

- Co-creation and operational support for the implementation of the new Fiber Operation & Run (FOR) structure within NEO. This includes process definition, implementation, change management, headcount & sourcing (strategy), presented to NEO teams, NEO Leadership Team, and Key Initiative 1.02.
- Facilitation and monitoring of ongoing initiatives such as:

- E2E process: PON (Fiber) Alarm cleaning and process adjustment
- Problem Management: Analysis of (Service Now) Tickets, investigation of root causes and solutions (including Advanced Analytics and new working methods) for predicting fiber issues and personnel/budget needs
- Knowledge contact point for specific work packages (WPs) related to FOR
- Study of synergies and business cases between optical operational teams within xFA (NFA & SFA) to work more collaboratively and achieve efficiency with the ambition to implement these seamlessly
- Active involvement in building the cross-area operational vision and taking actions for the growth of the department as a NEO-NFA consultant

**2. Application**:

- Testing, training support, change management, and rollout of the new tool for xFA optical teams, named FAFO or Field Assist for Optical, are also part of your responsibilities
- Once the 'Minimum Viable Product' is implemented, defining new requirements and prioritizing all 'backlog' requirements
- Organizing reinforcement sessions to ensure the local teams adopt the new way of working
- Establishing a key user community to maintain support for local teams and receive their feedback
- Implementation of a tool/process for tracking T9x in consultation with FNP

**3. Why is this mission right for you?**
- This mission provides the opportunity to broaden your horizons through a temporary (yet full-time) assignment.
- Collaboration with colleagues from SET (BSO & BPO), NIT, CUO, FNP, SFA, and local teams.
- Expansion of knowledge and expertise in Fiber (Operate and Run).
- Contribution to the future development of NFA/SFA.
- Belief in xFA's demonstrated knowledge and expertise in managing the fiber network.
- Proactive search for necessary data, documentation, and other motivations to implement a specific vision or requirements.

**Job Types**: Full-time, Freelance

Schedule:

- Monday to Friday

**Language**:

- English (required)
- French (required)
- Dutch (required)

Work Location: In person


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