Teamleader Logistics

**Job ID**: 263093

**Date posted**: 28/10/2024

**Who you are**

In a time where the buying behavior of IKEA customers constantly changes and the demand for services in general is increasing, you as a service fulfillment operations Team Leader are responsible to bring the last leg of IKEA’s supply chain to the next level. The last leg of IKEA’s supply chain is often the most critical, given it’s one of the last steps before IKEA’s products reaches our many customer.

For this role you should have a university degree in preferred Logistics, Economics, business administration or relevant work experience.
- You bring with you 2-4 years working experience where you were used to work with different stakeholders and external partners.
- You have proven analytical and numerical skills and use your know-how to develop the service fulfillment with high quality understanding the financial impact and customer experience.
- You have knowledge and experience of meeting, influencing and interacting with various business partners.

**Your responsibilities**

As a person you have a strong collaborative mind-set in building relationships across the organization and use your excellent communication and negotiation skills. You have the ability to identify need and drive change within the organization acting in multi-cultural, interdependent and matrix environments in a fast-changing environment. You have capability to translate business and customer needs into development initiatives and actions with an end-to-end approach.
As a leader you will be accountable for leading a team of specialists (Service Fulfilment Operations developers or Service Fulfilment Operations Specialists) to secure a high-performing organization in the market service fulfilment network including:

- Daily operations for services connected to internal and external service partners
- Operational excellence
- Efficiency and continuous improvement
- Short and mid-term capacities
- Cost development and contribution to the cost goal
- Lead-time development
- Sustainability

In this role you will report to the Service Fulfillment Operations Manager. This role is located in Service Office, Zaventem. The role includes travelling to the stores and Fulfillment Unit/s

**Our team within IKEA**

If you grow, IKEA grows Discover together with us the opportunities for your career in an inspiring work environment within an international context. A place where entrepreneurs get the chance to do what they do best. There are a lot of possibilities to grow together

Next to that, we offer you a competitive salary with extra-legal benefits like an extended insurance package, staff discount, our IKEA staff restaurant with delicious healthy food, eco-vouchers, an IKEA bonus based on the commercial results of our stores, a rewards for your loyalty to IKEA (TACK pension saving program) and much more